Remote Travel Concierge

Elevationtravelpartners; Des Moines (IA); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Remote work environment

Training provided

Professional development opportunity

Job summary

Elevationtravelpartners seeks a Work-From-Home Travel Representative to assist clients before, during, and after trips. You will communicate via email, phone, and messaging, handle reservations updates, itineraries, and cancellations, and provide destination information and procedures.

This remote role includes training and ongoing guidance. Ideal candidates have strong communication, customer-service mindset, and the ability to manage multiple requests while learning online tools quickly.

Qualifications

• Excellent communication and interpersonal skills.
• Customer service experience preferred.
• Organized and able to manage multiple requests.
• Able to learn online systems quickly.

Responsibilities

• Communicate with clients via email, phone, and messaging platforms.
• Assist with reservation updates, itinerary adjustments, and cancellations.
• Provide accurate information about destinations, travel requirements, and procedures.
• Confirm travel details and follow up with clients as departure dates approach.
• Address concerns professionally and work toward timely resolutions.

Skills

Communication

Customer service

Multitasking

Travel enthusiasm

Job description

Elevationtravelpartners seeks a Work-From-Home Travel Representative to assist clients before, during, and after trips. You will communicate via email, phone, and messaging, handle reservations updates, itineraries, and cancellations, and provide destination information and procedures.

This remote role includes training and ongoing guidance. Ideal candidates have strong communication, customer-service mindset, and the ability to manage multiple requests while learning online tools quickly.