Remote Travel Concierge & Support Specialist

Elevationtravelpartners; New York (NY); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Remote work environment

Training and ongoing guidance

Professional development opportunities

Job summary

Elevationtravelpartners is seeking a Work-From-Home Travel Representative to support clients before, during, and after trips. This remote role concentrates on delivering excellent customer service, handling travel requests, and ensuring a smooth travel experience.

You will communicate via email, phone, and messaging platforms, manage reservations, provide destination information, and follow up as departure dates approach. A love of travel and strong communication skills are essential.

Qualifications

• Excellent communication and interpersonal skills.
• Customer service experience preferred.

Responsibilities

• Communicate with clients via email, phone, and messaging platforms.
• Assist with reservation updates, itinerary adjustments, and cancellations.
• Provide accurate information about destinations, travel requirements, and procedures.
• Confirm travel details and follow up with clients as departure dates approach.
• Address concerns professionally and work toward timely resolutions.

Job description

Elevationtravelpartners is seeking a Work-From-Home Travel Representative to support clients before, during, and after trips. This remote role concentrates on delivering excellent customer service, handling travel requests, and ensuring a smooth travel experience.

You will communicate via email, phone, and messaging platforms, manage reservations, provide destination information, and follow up as departure dates approach. A love of travel and strong communication skills are essential.