Remote Travel Concierge & Customer Support

Elevationtravelpartners; Cheyenne (WY); On-site; USD 35,000 - 55,000; Full time

Benefits offered by this job

Remote work environment

Training and ongoing guidance

Opportunities for professional development

Job summary

Elevationtravelpartners is seeking a Work-From-Home Travel Representative to assist clients before, during, and after their trips. In this remote role, you will provide customer support and handle travel-related requests, ensuring a smooth experience for each traveler.

The ideal candidate has excellent communication skills, customer service experience, and is organized in managing multiple requests. Opportunities for professional development and training are also offered.

Qualifications

• Excellent communication and interpersonal skills.
• Customer service experience preferred.
• Organized and comfortable managing multiple requests.
• Able to learn online systems and tools quickly.
• Interest in travel and helping others.

Responsibilities

• Communicate with clients via email, phone, and messaging platforms.
• Assist with reservation updates, itinerary adjustments, and cancellations.
• Provide accurate information about destinations and travel requirements.
• Confirm travel details and follow up with clients before departure.
• Address concerns professionally and work towards resolutions.

Skills

Excellent communication and interpersonal skills

Customer service experience

Organizational skills

Ability to learn online systems quickly

Job description

Elevationtravelpartners is seeking a Work-From-Home Travel Representative to assist clients before, during, and after their trips. In this remote role, you will provide customer support and handle travel-related requests, ensuring a smooth experience for each traveler.

The ideal candidate has excellent communication skills, customer service experience, and is organized in managing multiple requests. Opportunities for professional development and training are also offered.