Remote Travel Concierge & Customer Support

Elevationtravelpartners; Billings (MT); On-site; USD 30,000 - 50,000; Full time

Benefits offered by this job

Remote work environment

Training and ongoing guidance

Opportunities for professional development

Job summary

Elevationtravelpartners is looking for a Work-From-Home Travel Representative to assist clients with their travel needs before, during, and after trips. This remote role involves providing customer support, handling travel requests, and ensuring each traveler has a smooth experience.

The ideal candidate will have excellent communication skills, preferably with customer service experience, and be organized while managing multiple requests. Training and professional development opportunities are provided.

Qualifications

• Excellent communication and interpersonal skills.
• Customer service experience preferred, especially in hospitality or travel.
• Organized and comfortable managing multiple requests.
• Able to quickly learn online systems and tools.
• Interest in travel and helping others plan effectively.

Responsibilities

• Communicate with clients via email, phone, and messaging platforms.
• Assist with reservation updates, itinerary adjustments, and cancellations.
• Provide accurate information about travel destinations and requirements.
• Confirm travel details and follow up with clients prior to departure.
• Address client concerns and work towards timely resolutions.

Skills

Excellent communication skills

Interpersonal skills

Customer service experience

Organizational skills

Ability to learn online systems

Job description

Elevationtravelpartners is looking for a Work-From-Home Travel Representative to assist clients with their travel needs before, during, and after trips. This remote role involves providing customer support, handling travel requests, and ensuring each traveler has a smooth experience.

The ideal candidate will have excellent communication skills, preferably with customer service experience, and be organized while managing multiple requests. Training and professional development opportunities are provided.