Remote Travel Concierge

Aisles & Abroad; Atlanta (GA); Remote; USD 40,000 - 70,000; Full time

Job summary

Aisles & Abroad is seeking a Travel Customer Service Representative for a fully remote role, assisting clients with travel inquiries, reservations, and coordinating vacation details.

This position emphasizes helping others, staying organized, and thriving in a structured remote environment. No prior travel industry experience is required, as comprehensive training and ongoing support are provided.

Qualifications

• Strong written and verbal communication skills.
• Customer-focused mindset with attention to detail.
• Comfortable using online systems and digital platforms.
• Ability to manage responsibilities independently in a remote setting.
• Previous customer service experience is helpful but not required.

Responsibilities

• Respond to client inquiries regarding travel options and reservations.
• Assist with booking and confirming flights, hotels, cruises, and vacation packages.
• Review travel details for accuracy, including dates, traveler information, and accommodations.
• Provide clear communication before, during, and after travel.
• Maintain accurate client records and documentation.
• Deliver professional and timely customer support.

Skills

Communication skills

Customer-focused

Online systems

Remote work

Customer service experience

Job description

Aisles & Abroad is seeking a Travel Customer Service Representative for a fully remote role, assisting clients with travel inquiries, reservations, and coordinating vacation details.

This position emphasizes helping others, staying organized, and thriving in a structured remote environment. No prior travel industry experience is required, as comprehensive training and ongoing support are provided.