Remote Travel Concierge - Booking & Support

Aisles & Abroad; Michigan; Remote; USD 45,000 - 75,000; Full time

Benefits offered by this job

Training resources

Booking platforms access

Flexible schedule

Team support

Professional development

Job summary

Aisles & Abroad is seeking a Work From Home Travel Customer Service Representative to assist clients with hotel bookings and travel arrangements in a fully remote setting. The role centers on delivering exceptional service while coordinating bookings and maintaining client records.

You will respond to inquiries, help clients select accommodations, and provide travel recommendations, ensuring a positive experience from start to finish.

Qualifications

• Experience in customer service or hospitality is preferred.
• Able to work remotely and manage schedules.
• Must be 18 years or older.
• Strong organizational and detail-oriented approach.
• Excellent communication and problem-solving skills.

Responsibilities

• Respond to client inquiries regarding travel bookings
• Assist with selecting and reserving accommodations
• Provide accurate travel information and recommendations
• Manage bookings and maintain detailed records
• Ensure client satisfaction throughout the process

Skills

Interpersonal skills

Communication skills

Customer service experience

Tools

Booking platforms

Job description

Aisles & Abroad is seeking a Work From Home Travel Customer Service Representative to assist clients with hotel bookings and travel arrangements in a fully remote setting. The role centers on delivering exceptional service while coordinating bookings and maintaining client records.

You will respond to inquiries, help clients select accommodations, and provide travel recommendations, ensuring a positive experience from start to finish.