Remote Travel Care Coordinator – Flexible & Growth

Excitingtravelnow; Spartanburg (SC); On-site; USD 32,000 - 52,000; Full time

Job summary

Excitingtravelnow in Spartanburg, SC is seeking a Customer Care Coordinator to guide travelers through the planning process and provide attentive, professional support. You will serve as the primary contact for inquiries, help coordinate itineraries, and uphold our service standards.

This remote-friendly role offers training, mentorship, and opportunities for advancement, with a flexible environment that supports remote collaboration and strong client relationships.

Qualifications

• Strong customer service and relationship-building skills.
• Detail-oriented with strong follow-through.
• Self-directed and comfortable working remotely.
• Experience in customer service, sales support, or administration preferred.
• Comfortable learning new systems and online platforms.
• Interest in travel or tourism is a plus.

Responsibilities

• Serve as a primary point of contact for travel-related inquiries
• Provide timely and accurate responses to customer questions
• Support travel planning coordination and itinerary updates
• Monitor client needs before, during, and after travel
• Maintain detailed documentation and follow-up communication
• Adhere to company procedures and service standards

Skills

Customer service

Relationship building

Detail-oriented

Remote work

Sales support

Administration

Learning new systems

Travel interest

Job description

Excitingtravelnow in Spartanburg, SC is seeking a Customer Care Coordinator to guide travelers through the planning process and provide attentive, professional support. You will serve as the primary contact for inquiries, help coordinate itineraries, and uphold our service standards.

This remote-friendly role offers training, mentorship, and opportunities for advancement, with a flexible environment that supports remote collaboration and strong client relationships.