Remote Travel Care Coordinator

Excitingtravelnow; Rolla (MO); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Training and tools

Ongoing mentorship

Flexible remote work environment

Advancement opportunities

Job summary

Excitingtravelnow is looking for a dedicated Customer Care Coordinator to join our travel services team. You will be the main point of contact for clients, assisting them through the travel planning process with excellent service. Candidates should possess strong customer service skills and be detail-oriented, with a passion for the travel industry.

This role offers a flexible remote work environment, training, and advancement opportunities.

Qualifications

• Strong customer service and relationship-building skills.
• Detail-oriented with strong follow-through.
• Self-directed and comfortable working remotely.
• Experience in customer service, sales support, or administration preferred.
• Comfortable learning new systems and online platforms.
• Interest in travel or tourism is a plus.

Responsibilities

• Serve as a primary point of contact for travel-related inquiries.
• Provide timely and accurate responses to customer questions.
• Support travel planning coordination and itinerary updates.
• Monitor client needs before, during, and after travel.
• Maintain detailed documentation and follow-up communication.
• Adhere to company procedures and service standards.

Skills

Customer service

Relationship-building

Detail-oriented

Self-directed

Learning new systems

Job description

Excitingtravelnow is looking for a dedicated Customer Care Coordinator to join our travel services team. You will be the main point of contact for clients, assisting them through the travel planning process with excellent service. Candidates should possess strong customer service skills and be detail-oriented, with a passion for the travel industry.

This role offers a flexible remote work environment, training, and advancement opportunities.