Remote Travel Care Coordinator

Excitingtravelnow; Alexander City (AL); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Training

Tools and ongoing mentorship

Flexible remote work environment

Advancement opportunities

Job summary

Excitingtravelnow in Alexander City is looking for a Customer Care Coordinator to deliver excellent service and build positive client relationships. In this role, you'll guide travelers through the planning process, ensuring professional support throughout their travel experience.

The ideal candidate will have strong customer service skills, be detail-oriented, and comfortable working remotely. We offer training, tools, and advancement opportunities within the organization as part of our flexible work environment.

Qualifications

• Strong customer service and relationship-building skills.
• Detail-oriented with strong follow-through.
• Self-directed and comfortable working remotely.
• Experience in customer service, sales support, or administration preferred.
• Comfortable learning new systems and online platforms.
• Interest in travel or tourism is a plus.

Responsibilities

• Serve as a primary point of contact for travel-related inquiries.
• Provide timely and accurate responses to customer questions.
• Support travel planning coordination and itinerary updates.
• Monitor client needs before, during, and after travel.
• Maintain detailed documentation and follow-up communication.
• Adhere to company procedures and service standards.

Skills

Customer service skills

Relationship-building skills

Detail-oriented

Self-directed

Comfortable with online platforms

Job description

Excitingtravelnow in Alexander City is looking for a Customer Care Coordinator to deliver excellent service and build positive client relationships. In this role, you'll guide travelers through the planning process, ensuring professional support throughout their travel experience.

The ideal candidate will have strong customer service skills, be detail-oriented, and comfortable working remotely. We offer training, tools, and advancement opportunities within the organization as part of our flexible work environment.