Remote Travel Booking & Client Support Specialist

Destination Careers; Town of Florida (NY); Remote; USD 45,000 - 65,000; Full time

Benefits offered by this job

Comprehensive training

Flexible remote schedule

One-on-one guidance

Access to booking tools

Positive team environment

Job summary

Destination Careers is seeking a Client Support & Booking Assistant for a fully remote role. You will help clients with planning, booking coordination, and general support, while maintaining accurate client details and responding professionally to inquiries.

The position includes comprehensive training, flexible hours, and access to booking tools. If you enjoy helping others and working independently within a collaborative team, this is a great fit.

Qualifications

• Strong customer service and communication skills.
• Organized, detail-oriented, and comfortable using online tools.
• Ability to work remotely and manage your own schedule.
• Professional, dependable, and proactive.
• No previous experience required — full training is provided.

Responsibilities

• Assist clients with organizing booking details, dates, preferences, and service selections
• Provide customer support through email, phone, and messaging in a professional manner
• Help gather and maintain information needed for reservations and itinerary support
• Coordinate booking details and follow up with clients as needed
• Maintain accurate notes, client profiles, and documentation within our systems
• Respond promptly to client questions and provide helpful guidance
• Stay informed about available destinations, suppliers, and experience options
• Support administrative tasks related to planning and booking services
• Work collaboratively with the team to ensure a smooth and positive client experience

Skills

Customer service

Communication

Organization

Remote work

Proactive

Training provided

Tools

Booking tools

Job description

Destination Careers is seeking a Client Support & Booking Assistant for a fully remote role. You will help clients with planning, booking coordination, and general support, while maintaining accurate client details and responding professionally to inquiries.

The position includes comprehensive training, flexible hours, and access to booking tools. If you enjoy helping others and working independently within a collaborative team, this is a great fit.