Remote Client Support & Travel Concierge

Network Travel Careers; Virginia; Remote; USD 25,000 - 39,000; Full time

Benefits offered by this job

Comprehensive training

Flexible schedule

Booking tools access

One-on-one guidance

Team environment

Job summary

Network Travel Careers is seeking a reliable Client Support & Booking Assistant to help clients with planning needs, booking coordination, and general customer support. This remote role is ideal for someone who enjoys assisting others, communicates professionally, and thrives in a flexible work environment.

You will organize bookings, respond via email, phone, and messaging, maintain client profiles, and collaborate with the team to ensure a smooth, positive travel experience.

Qualifications

• Strong customer service and communication skills.
• Organized and detail oriented.
• Ability to work remotely and manage your schedule.
• Professional, dependable and proactive

Responsibilities

• Assist clients with organizing booking details, dates, preferences and service selections.
• Provide customer support through email, phone, and messaging in a professional manner.
• Help gather and maintain information needed for reservations and itinerary support.
• Coordinate booking details and follow up with clients as needed.
• Maintain accurate notes, client profiles, and documentation within our systems.
• Respond promptly to client questions and provide helpful guidance.

Skills

Customer service

Communication skills

Remote work

Detail oriented

Job description

Network Travel Careers is seeking a reliable Client Support & Booking Assistant to help clients with planning needs, booking coordination, and general customer support. This remote role is ideal for someone who enjoys assisting others, communicates professionally, and thrives in a flexible work environment.

You will organize bookings, respond via email, phone, and messaging, maintain client profiles, and collaborate with the team to ensure a smooth, positive travel experience.