Remote Travel Agent

Traveling with Michaila; Charlotte (NC); Remote; USD 40,000 - 56,000; Full time

Job summary

Traveling with Michaila in Charlotte, NC is seeking a Remote Travel Agent to support clients through the entire booking process. You will understand client goals, research options, and secure flights, lodging, tours, and activities, delivering clear itineraries and documentation.

Join a service-oriented team that values detailed planning, strong communication, and the ability to work independently from a home workspace with reliable internet.

Qualifications

• Excellent communication and customer service skills.
• Strong organizational abilities and attention to detail.
• Ability to manage multiple bookings and deadlines.
• Experience with remote work and online tools.

Responsibilities

• Consult with clients to understand travel goals, budgets, and timelines.
• Research and recommend destinations, accommodations, transportation, and activities.
• Book and manage travel arrangements from start to finish.
• Prepare itineraries and provide travel documentation.
• Guide clients through the booking process and address questions promptly.
• Handle changes, cancellations, and rebookings.
• Maintain accurate client records and booking details.
• Follow up after trips to ensure satisfaction and future bookings.

Skills

Communication

Customer service

Time management

Remote work

Tools

Booking platforms

Job description

We are seeking a Remote Travel Agent based in Charlotte, North Carolina, to support clients throughout the entire travel booking process, from the initial inquiry through the completion of their trip. This role is suited to a service-oriented professional who enjoys planning travel, coordinating details, and helping clients feel confident in their travel arrangements.Key ResponsibilitiesConsult with clients to understand their travel goals, preferences, budgets, and timelines.Research and recommend destinations, accommodations, transportation, and activities that meet clients’ needs.Book and manage travel arrangements from start to finish, including flights, lodging, tours, and related services.Prepare clear itineraries and provide accurate travel documentation and information.Guide clients through each stage of the booking process, answering questions and addressing concerns promptly.Handle changes, cancellations, and rebookings, and assist clients with issues that arise before or during travel.Maintain accurate client records and booking details.Follow up with clients after their trips to ensure satisfaction and encourage future bookings.QualificationsStrong communication and customer service skills, with the ability to build positive client relationships.Excellent organizational skills and close attention to detail.Ability to manage multiple client bookings and deadlines simultaneously.Comfort using online booking tools, reservation systems, and standard communication platforms.Ability to work independently and manage time effectively in a remote environment.A reliable internet connection and a suitable home workspace.Prior experience in travel planning, hospitality, or customer service is beneficial.What We OfferA fully remote working arrangement based in Charlotte, North Carolina.The opportunity to work directly with clients and manage the complete booking experience.A role within a travel-focused company dedicated to creating personalized travel experiences.