Work From Home – Remote Travel Assistance

Kim Luxe Travel; Charlotte (NC); Remote; USD 40,000 - 56,000; Full time

Benefits offered by this job

Remote work

Training & support

Career growth

Discounts & perks

Friendly, supportive team

Job summary

Kim Luxe Travel is seeking a Remote Travel Assistance specialist to support clients as they plan, book, and enjoy their trips from home. You will handle inquiries via email, phone, and messaging, guide destinations, and manage reservations and itinerary changes.

Ideal candidates are strong communicators with customer service experience in travel or hospitality, highly organized, reliable, and comfortable using booking systems and digital tools to help clients travel with confidence.

Qualifications

• Excellent written and verbal communication skills.
• Experience in customer service, travel, or hospitality preferred.
• Highly organized, reliable, and detail-oriented.
• Able to work independently in a fully remote setup.
• Eagerness to learn new booking systems and digital tools.

Responsibilities

• Assist clients remotely via email, phone, and messaging platforms.
• Support travel reservations, itinerary updates, cancellations, and special requests.
• Provide guidance on destinations, travel requirements, and agency processes.
• Monitor upcoming trips and proactively reach out to clients when needed.
• Address questions professionally to ensure a positive client experience.

Skills

Strong communication

Customer service experience

Organization

Independent work

Tech-savvy

Travel enthusiasm

Tools

Booking systems

Job description

Work From Home – Remote Travel Assistance

Charlotte, North Carolina, United States

About the job Work From Home – Remote Travel Assistance

We are seeking a Remote Travel Assistance professional to support clients while they plan, prepare for, and experience their trips. In this work-from-home role, you will provide guidance, handle travel-related requests, and ensure clients feel supported every step of the way.

Key Responsibilities

• Assist clients remotely via email, phone, and messaging platforms
• Support travel reservations, itinerary updates, cancellations, and special requests
• Provide clear guidance on destinations, travel requirements, and agency processes
• Monitor upcoming trips and proactively reach out to clients when needed
• Address questions or concerns professionally, ensuring a positive client experience

Ideal Candidate

• Strong communication skills, both written and verbal
• Customer service experience (travel, hospitality, or support roles preferred)
• Highly organized, reliable, and detail-oriented
• Comfortable working independently in a remote environment
• Quick learner with the ability to adapt to booking systems and digital tools
• Enthusiastic about travel and helping others travel with confidence

What We Offer

• 100% work-from-home remote position
• Training and ongoing support
• Growth opportunities within a travel-focused company
• Access to travel-related perks and industry discounts
• Friendly, supportive remote team environment