Remote Travel Agent

Traveling with Michaila; Raleigh (NC); Remote; USD 42,000 - 54,000; Full time

Job summary

Traveling with Michaila seeks a Remote Travel Agent based in Raleigh, North Carolina, to support clients through the entire travel booking process. You will consult on goals, budgets, and timelines, then research destinations, book arrangements, and prepare itineraries with care.

Strong communication, organizational skills, and the ability to manage multiple bookings in a remote setting are essential. Prior travel planning or hospitality experience is beneficial.

Qualifications

• Experience in travel planning or customer service is beneficial.
• Strong communication and customer service skills are essential.
• Ability to manage multiple client bookings and deadlines simultaneously.
• Proficiency with remote work tools and platforms.

Responsibilities

• Consult with clients to understand their travel goals, preferences, budgets, and timelines.
• Research and recommend destinations, accommodations, transportation, and activities that meet client needs.
• Book and manage travel arrangements from start to finish, including flights, lodging, tours, and related services.
• Prepare clear itineraries and provide accurate travel documents and information.
• Guide clients through each stage of the booking process and address questions promptly.
• Handle changes, cancellations, and rebookings and assist with issues before or during travel.
• Maintain accurate client records and booking details.
• Follow up with clients after trips to confirm satisfaction and encourage future bookings.

Skills

Communication

Customer service

Organization

Attention to detail

Time management

Remote work

Independent work

Multitasking

Tools

Online booking tools

Reservation systems

CRM systems

Job description

We are seeking a Remote Travel Agent based in Raleigh, North Carolina, to support clients throughout the entire travel booking process, from the initial inquiry through the completion of their trip. This role is suited to a service-oriented professional who enjoys planning travel, coordinating details, and helping clients feel confident in their travel arrangements.Key ResponsibilitiesConsult with clients to understand their travel goals, preferences, budgets, and timelines.Research and recommend destinations, accommodations, transportation, and activities that meet client needs.Book and manage travel arrangements from start to finish, including flights, lodging, tours, and related services.Prepare clear itineraries and provide accurate travel documentation and information.Guide clients through each stage of the booking process, answering questions and addressing concerns promptly.Handle changes, cancellations, and rebookings, and assist clients with issues that arise before or during travel.Maintain accurate client records and booking details.Follow up with clients after their trips to confirm satisfaction and encourage future bookings.QualificationsStrong communication and customer service skills, with the ability to build positive client relationships.Excellent organizational skills and close attention to detail.Ability to manage multiple client bookings and deadlines simultaneously.Comfort using online booking tools, reservation systems, and standard communication platforms.Ability to work independently and manage time effectively in a remote environment.A reliable internet connection and a suitable home workspace.Prior experience in travel planning, hospitality, or customer service is beneficial.What We OfferA fully remote working arrangement for candidates based in Raleigh, North Carolina.The opportunity to work directly with clients and manage the complete booking experience.A role within a travel-focused company dedicated to creating personalized travel experiences.