Remote Travel Concierge & Planning Expert

Hjbtravels; Charlotte (NC); Remote; USD 40,000 - 60,000; Full time

Benefits offered by this job

Remote flexibility

Exclusive travel perks

Ongoing training and support

Community focus on travel

Job summary

A leading travel agency is seeking a Remote Travel Specialist to join their team in Charlotte, North Carolina. This role involves guiding clients through every stage of their journey and ensuring a seamless travel experience. Ideal candidates should have strong communication skills and a background in customer service. Enjoy remote flexibility and exclusive travel perks while helping others create memorable travel experiences. Ongoing training and support are provided.

Qualifications

• Strong written and verbal communication skills are a must.
• Experience in customer service, preferably in travel or hospitality.
• Detail-oriented with good organizational skills.
• Ability to learn booking tools and systems.

Responsibilities

• Respond to client inquiries via email, phone, and messaging.
• Assist clients with booking modifications and cancellations.
• Provide accurate information about destinations and travel documents.
• Follow up with clients post-trip to gather feedback.
• Handle client concerns with care and efficiency.

Skills

Excellent communication skills

Customer service experience

Attention to detail

Tech-savvy

Enthusiasm for travel

Job description

A leading travel agency is seeking a Remote Travel Specialist to join their team in Charlotte, North Carolina. This role involves guiding clients through every stage of their journey and ensuring a seamless travel experience. Ideal candidates should have strong communication skills and a background in customer service. Enjoy remote flexibility and exclusive travel perks while helping others create memorable travel experiences. Ongoing training and support are provided.