Remote Travel Advisor & Client Concierge

Departuretravels; Omaha (NE); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Remote position

Flexible schedule

Work from anywhere

Job summary

Departure Travel is seeking a Lead Travel Agent / Travel Assistant for its Customer Service team. This remote role focuses on guiding clients through travel planning, handling inquiries, and keeping communication professional and timely.

Ideal candidates excel in customer service, travel planning, and organization, with the ability to collaborate remotely and adapt to client needs while offering a stress-free experience.

Qualifications

• Experience in customer service or hospitality is preferred.
• Excellent written and verbal communication skills.
• Strong attention to detail and organizational abilities.

Responsibilities

• Guide clients through the travel planning process and inquiries.
• Provide timely communication during booking and changes.
• Maintain organized client records and destination information.
• Support clients remotely to ensure satisfaction and follow-up.

Skills

Customer service

Communication

Travel planning

Detail oriented

Organization

Job description

Departure Travel is seeking a Lead Travel Agent / Travel Assistant for its Customer Service team. This remote role focuses on guiding clients through travel planning, handling inquiries, and keeping communication professional and timely.

Ideal candidates excel in customer service, travel planning, and organization, with the ability to collaborate remotely and adapt to client needs while offering a stress-free experience.