Remote Transportation Logistics Coordinator

Gulf Winds International; Houston (TX); On-site; USD 42,000 - 66,000; Full time

Job summary

Gulf Winds International, Inc. is seeking a Logistics Coordinator - Transportation to support timely customer service across multiple accounts. This full-time role is based in Houston with remote option for qualified candidates.

You will manage communications with customers and internal teams, track shipments, resolve issues, and ensure accurate data entry and billing using CMS and other Gulf Winds systems.

Qualifications

• Strong written and oral communication skills.
• Independent thinking and problem-solving skills.
• Computer literacy.
• Attention to detail and accuracy.
• Organizational aptitude.
• Ability to multi-task.
• Typing speed of 40+ WPM.
• Impeccable follow-through and commitment to quality customer service.

Responsibilities

• Responsible for all communication with customers and GWI departments to ensure customer orders are completed
• Track containers in CMS using rail and port tracing; monitoring shipments through the dashboards for problems and exceptions.
• Back up other Logistics Coordinators when needed
• Set up new customer accounts and make necessary changes for existing accounts as needed
• Effectively communicate and schedule all pick up and delivery order information with customer, dispatch, over the road carriers and/or highway as needed
• Cross train with other Logistics Coordinators and keep desk manuals up to date
• Promptly and effectively solve any issues with deliveries, equipment, etc, through trouble tickets or emails.
• Ensure all templates are setup correctly and billing is accurate
• Utilize Gulf Winds operating systems (CMS, Quote) to manage client’s freight
• Minimize all additional cost through effective communication, accurate data entry, thorough record keeping, and utilization of GWI systems

Skills

Communication

Problem-solving

Independent thinking

Computer literacy

Attention to detail

Organizational aptitude

Multi-tasking

Typing 40+ WPM

Tools

CMS

Quote

Job description

Gulf Winds International, Inc. is seeking a Logistics Coordinator - Transportation to support timely customer service across multiple accounts. This full-time role is based in Houston with remote option for qualified candidates.

You will manage communications with customers and internal teams, track shipments, resolve issues, and ensure accurate data entry and billing using CMS and other Gulf Winds systems.