Logistics Coordinator - National Coverage & Support

Premier Refrigerated Transport; Houston (TX); On-site; USD 36,000 - 44,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

Life insurance

AD&D insurance

401K

Job summary

Premier Refrigerated Transport seeks a Logistics Coordinator to support national transportation and logistics activities from our Houston, TX operation. The role is full-time and involves coordinating routes, schedules and status updates for customers and drivers, while maintaining reports and ensuring service quality.

Responsibilities include rapid decision-making, problem-solving, and cross-functional communication with internal teams and external carriers.

Qualifications

• Experience in a fast-paced, customer-focused environment.
• Ability to communicate information clearly and effectively.
• Proven problem-solving and decision-making skills.

Responsibilities

• Interact with customers by telephone or electronically to provide information about routes, schedules, and deliveries.
• Make quick decisions and communicate results to appropriate parties.
• Maintain and distribute daily, weekly, and monthly reports.
• Ensure changes resolve issues and improve delivery performance.
• Deliver excellent customer service at all times.
• Analyze information to identify best solutions and resolve problems.
• Refer unresolved situations to designated departments for follow-up.

Skills

Customer service

Call center

Logistics knowledge

Microsoft Office

Tools

Microsoft Office

Job description

Premier Refrigerated Transport seeks a Logistics Coordinator to support national transportation and logistics activities from our Houston, TX operation. The role is full-time and involves coordinating routes, schedules and status updates for customers and drivers, while maintaining reports and ensuring service quality.

Responsibilities include rapid decision-making, problem-solving, and cross-functional communication with internal teams and external carriers.