Ongoing Opportunity - Logistics Coordinator - Transportation

Gulf Winds International; Seabrook (TX); Hybrid; USD 42,000 - 58,000; Full time

Job summary

Gulf Winds International, Inc. in Houston is seeking a Logistics Coordinator – Transportation to deliver timely, accurate service across multiple accounts. The role reports to the Logistics Manager within the Customer Service department.

You will manage orders, entry, and track shipments while coordinating with carriers. Strong communication and problem-solving skills are essential in a fast-paced environment. Hybrid work in the Houston area.

Qualifications

• Strong written and oral communication skills.
• Independent thinking and problem-solving ability.
• Computer literacy and proficient data entry.
• Attention to detail and accuracy in records.
• Organizational aptitude and ability to multi-task.

Responsibilities

• Responsible for all communication with customers and Gulf Winds departments to ensure orders are completed.
• Order entry.
• Track containers in CMS using rail and port tracing; monitor shipments through dashboards for problems and exceptions.
• Back up other Logistics Coordinators when needed.
• Teamwork and collaboration with cross-functional teams.
• Set up new customer accounts and adjust existing ones as needed.
• Coordinate pickup and delivery information with customers, dispatch, and carriers.
• Cross-train with other coordinators and maintain desk manuals.
• Resolve delivery or equipment issues promptly via trouble tickets or emails.
• Ensure templates are set up correctly and billing is accurate.
• Utilize CMS and Quote systems to manage client freight.
• Minimize costs through accurate data and proper use of systems.

Skills

Clear communication

Problem solving

Computer literacy

Attention to detail

Organizational skills

Multi-tasking

Typing 40+ WPM

Bilingual Spanish (plus)

Education

High School Diploma or GED

Tools

CMS

GWI Quote System

Job description

Ongoing Opportunities – Logistics Coordinators

We are continuously looking to connect with strong Logistics Coordinators across our markets. While an immediate opening may not be available in every location, this role is essential to delivering reliable service to our customers, and we regularly add talent as we grow. This role is best suited for individuals who take ownership of their responsibilities, prioritize customer needs, and operate with urgency and professionalism. If you are someone who is action oriented, accountable, and resilient in fast-paced environments, we would welcome the opportunity to connect.

Job Title

Logistics Coordinator - Transportation

Department

Customer Service

Location

Remote/Houston

Reports To

Logistics Manager

Position Type

Full-time

Company Overview

Gulf Winds International, Inc. is a leading provider of drayage, transloading, and storage, serving importers and exporters globally. The Company prides itself on innovation, people, and purpose, redefining expectations for intermodal trucking. With a robust presence at major ports, including Houston, Dallas, Mobile, Memphis, Savannah, Charleston, Norfolk, Baltimore, and Chicago, Gulf Winds is dedicated to delivering top‑note services through continuous investment in technology and infrastructure. Ownership: The company is backed by The Sterling Group, a Houston‑based private equity firm. Since 1982, The Sterling Group has partnered with management teams to grow and build winning businesses in the industrial sector. Over 75% of Sterling’s past partnerships have been with family businesses and corporate carve‑outs. Sterling excels as a partner bringing its operational focus and expertise to support company objectives. Today, Sterling has over $5.7 billion in assets under management.

• Only Hybrid Candidates in the Houston, TX market will be considered**

Position Summary

Primary responsibility is for timely, accurate, and efficient service to our customers. Logistics Coordinator will handle multiple accounts with a diverse customer base. This position requires strong problem‑solving skills, product knowledge, and superior communication ability.

Essential Duties And Responsibilities

Other duties may be assigned as deemed appropriate by Management.

• Responsible for all communication with customers and GWI departments to ensure customer orders are completed
• Order entry
• Track containers in CMS using rail and port tracing; monitoring shipments through the dashboards for problems and exceptions.
• Back up other Logistics Coordinators when needed
• Team work
• Set up new customer accounts and make necessary changes for existing accounts as needed
• Effectively communicate and schedule all pick up and delivery order information with customer, dispatch, over the road carriers and/or highway as needed
• Cross train with other Logistics Coordinators and keep desk manuals up to date
• Promptly and effectively solve any issues with deliveries, equipment, etc, through trouble tickets or emails.
• Ensure all templates are setup correctly and billing is accurate
• Utilize Gulf Winds operating systems (CMS, Quote) to manage client’s freight
• Minimize all additional cost through effective communication, accurate data entry, thorough record keeping, and utilization of GWI systems

Skill Sets And Requirements

• Strong written and oral communication skills
• Independent thinking and problem‑solving skills
• Computer Literacy
• Attention to detail and accuracy
• Organizational Aptitude
• Ability to multi‑task
• Typing speed of 40+ WPM
• Impeccable follow‑through and commitment to quality customer service
• Desires fast paced environment
• Bi‑Lingual is a plus (Spanish)

Minimum Qualifications

High School Diploma or GED