Remote Transportation Claims Specialist

Reserv; Atlanta (GA); Remote; USD 65,000 - 90,000; Full time

Benefits offered by this job

Health insurance

401(k) matching

Paid time off (PTO)

Family leave after 8 months

Remote work

Laptop & monitor provided

Job summary

Reserv is seeking highly organized Transportation Physical Damage Claims Adjusters to join our remote team. The successful candidate will handle customer calls, guide claim resolution, and manage an inventory of claims from initial contact through resolution.

We value an empathetic, proactive, and curious mindset with a proven track record in commercial transportation claims, especially interstate tractor-trailers, and licensed adjusters who can work independently in a remote-first environment.

Qualifications

• Minimum 3 years of experience on commercial transportation claims, ideally interstate tractor trailer, dealing with Third-Party PD/Total Loss with 5 years of overall claims handling from different LOB
• Bachelor's degree; lack of one should not stop you from applying if you possess all other qualifications
• Active adjuster license: resident-state license where available, otherwise a Designated Home State (DHS) license. Obtain any additional required licenses within 60 days, including state testing
• Knowledge of state regulations, policy provisions, and standard operating procedures
• Ability to analyze and evaluate claims data and make sound decisions based on established guidelines, policies, and procedures – Ability to complete accurate and timely coverage analysis.

Responsibilities

• Provide prompt, courteous and high-quality service to all involved parties by initiating investigations, responding to inquiries, and resolving claims.
• Gather necessary information from all parties to initiate the claim and explain policy, coverage, and appropriate course of action.
• Manage an inventory of claims, establish initial reserves for all potential exposures, and adjust as appropriate throughout the life of the claim.
• Vendor Management. Coordinate the assessment and settlement of damages within approved payment authority.
• Recognize recovery opportunities in regards to subrogation and salvage, as well as total loss
• Ensure compliance with specific state regulations, policy provisions, and standard operating procedures
• Provide input for continuous improvement of claim guidelines and processes - best in class.

Skills

Self-motivated

Empathetic

Excellent communication

Customer focus

Organized

Education

Bachelor's degree

Job description

Reserv is seeking highly organized Transportation Physical Damage Claims Adjusters to join our remote team. The successful candidate will handle customer calls, guide claim resolution, and manage an inventory of claims from initial contact through resolution.

We value an empathetic, proactive, and curious mindset with a proven track record in commercial transportation claims, especially interstate tractor-trailers, and licensed adjusters who can work independently in a remote-first environment.