Remote Transplant Care Liaison & Educator

CareDx, Inc.; Maryland; Remote; USD 90,000 - 120,000; Full time

Benefits offered by this job

Employee Stock Purchase Plan

Pre-tax commuter benefits

Gym reimbursement program

Living Donor Employee Recovery Policy

Job summary

CareDx, Inc. is seeking a Clinical Liaison to interact with medical professionals at leading clinics, provide support, and ensure long-term success.

You will coordinate care workflows and serve as the lifeline to transplant centers and patients. In this remote role covering the US, you will liaise between customers and internal teams, resolve requests related to orders, results, and reimbursement, coordinate blood draws, and help drive operational efficiency while maintaining HIPAA, CLIA, and

Qualifications

• Experience supporting healthcare providers and patients.
• Ability to coordinate workflows with internal teams.
• Knowledge of HIPAA, CLIA, FDA regulations.

Responsibilities

• Provide day-to-day support for transplant centers and patients.
• Liaise between customers and cross-functional teams to deliver CareDx solutions.
• Coordinate blood draw logistics and timely sample processing.
• Travel 25-30% within geography for reviews and product updates.
• Ensure HIPAA/CLIA/FDA compliance.

Skills

CRM

Cross-functional collaboration

Data analytics

Regulatory awareness

Field travel

Tools

Excel

Salesforce

Job description

CareDx, Inc. is seeking a Clinical Liaison to interact with medical professionals at leading clinics, provide support, and ensure long-term success.

You will coordinate care workflows and serve as the lifeline to transplant centers and patients. In this remote role covering the US, you will liaise between customers and internal teams, resolve requests related to orders, results, and reimbursement, coordinate blood draws, and help drive operational efficiency while maintaining HIPAA, CLIA, and