Remote Traffic Incident Management Coordinator

Iteris, Inc.; Salem (VA); Hybrid; USD 71,635,000 - 85,962,000; Full time

Benefits offered by this job

401(k) with immediate matching

Generous PTO

Medical, dental and vision coverage

Life insurance

Disability coverage

Education assistance program

Job summary

Iteris, Inc. is seeking a Traffic Incident Management Coordinator to serve as a key liaison among emergency responders, transportation agencies, and operational partners. The role focuses on coordinating effective incident response and keeping traffic moving safely across the region.

The position is primarily remote with occasional visits to the Salem, VA office. Local candidates in Salem or nearby counties are preferred to ensure timely response to major incidents and weather events.

Qualifications

• High school diploma or equivalent (GED) required.

Responsibilities

• Lead regional traffic incident management and emergency response coordination efforts
• Respond to major incidents and support quick-clearance operations (on-call requirement)
• Build partnerships with law enforcement, fire, EMS, towing, and emergency management agencies
• Coordinate traffic control, detours, and roadway recovery activities
• Analyze operational performance and develop improvement recommendations
• Facilitate stakeholder meetings, training programs, and incident reviews
• Support weather response, emergency preparedness, and special event planning
• Monitor contractor performance and support transportation operations program objectives
• Promote roadway safety, mobility, and reliable transportation system performance across Southwest Virginia
• Occasional in-state travel for training and meetings

Skills

TIM coordination

Emergency response

Partnership building

Public safety liaison

Decision making under pressure

Microsoft Office

Communication skills

Education

High school diploma or equivalent (GED)

Tools

Microsoft Office

Radio communications systems

Public safety telecom systems

Job description

Iteris, Inc. is seeking a Traffic Incident Management Coordinator to serve as a key liaison among emergency responders, transportation agencies, and operational partners. The role focuses on coordinating effective incident response and keeping traffic moving safely across the region.

The position is primarily remote with occasional visits to the Salem, VA office. Local candidates in Salem or nearby counties are preferred to ensure timely response to major incidents and weather events.