Remote Title & Registration Support Specialist

Colorado Department of Revenue; Colorado; Hybride; USD 40 000 - 56 000; Plein temps

Avantages offerts par ce poste

PERA retirement benefits

Medical, Dental, Vision insurance

Disability coverage

Paid holidays

Paid leave

Résumé du poste

Colorado Department of Revenue in Colorado is seeking a detail-oriented Title Services Clerk within the DMV's Vehicle Services Section to handle title and registration inquiries, perform data entry, and support county and public interactions.

The role emphasizes accurate data processing, multitasking, and strong customer service. Remote work is allowed with occasional facility visits as needed.

Qualifications

• Two (2) years of general clerical and/or call center work experience.
• Exceptional customer service in call center/online settings and ability to interface with diverse groups.
• Data entry into programs/databases (appointments, contacts, records).
• Proficiency with office tech (email, Word, Excel, PowerPoint) and office devices.
• Ability to review data for accuracy and compile routine reports.

Responsabilités

• Title auditing—guide counties/public on title/registration questions, provide copies, audit documents.
• MRIVES/DRIVES record maintenance—review, identify, modify records as needed.
• TSU NMVTIS and PORTAL help desk—analyze records to identify errors and advise actions.

Connaissances

Customer service

Data entry

Multitasking

Communication

Call center experience

Formation

High school diploma

Relevant coursework

Outils

Microsoft Office

Google Apps

Document management

Description du poste

Colorado Department of Revenue in Colorado is seeking a detail-oriented Title Services Clerk within the DMV's Vehicle Services Section to handle title and registration inquiries, perform data entry, and support county and public interactions.

The role emphasizes accurate data processing, multitasking, and strong customer service. Remote work is allowed with occasional facility visits as needed.