Remote Territory Renewals & Growth Manager

NTT Ltd.; United States; Remote; USD 57,000 - 105,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401k match

Paid time off

Job summary

NTT DATA is seeking a Territory Services Manager to own the end-to-end renewal lifecycle for support services and subscription contracts, partnering with clients, account teams, and OEMs to drive renewals and growth.

The ideal candidate combines strong negotiation and relationship management with knowledge of renewals processes and OEM programs, delivering excellent customer experience while managing multiple priorities remotely.

Qualifications

• Experience with renewals processes and service contracts.
• Knowledge of Cisco programs, tools, and buying models.
• Excellent communication and negotiation skills at executive levels.
• Strong attention to detail and ability to manage multiple projects.

Responsibilities

• Proactively manage renewals for assigned support services and subscriptions to maximize on-time renewals and revenue protection.
• Define renewable install base by reconciling client, OEM, and internal records.
• Engage clients and teams to shape renewal strategy and negotiate pricing and options.
• Coordinate quote creation and review quotes for accuracy; produce specialized renewal quotes when needed.
• Serve as primary client contact for renewals and services administration throughout the contract lifecycle.
• Identify growth opportunities tied to renewals, including SDI and OEM premium services.
• Maintain forecasting and reporting by updating renewal data and in-flight deals.

Skills

Renewals management

Negotiation

Relationship management

Forecasting

Contract administration

CXO level communication

Education

Bachelor’s degree or equivalent

Tools

Cisco CCW-R

MS Office

CRM systems

Job description

NTT DATA is seeking a Territory Services Manager to own the end-to-end renewal lifecycle for support services and subscription contracts, partnering with clients, account teams, and OEMs to drive renewals and growth.

The ideal candidate combines strong negotiation and relationship management with knowledge of renewals processes and OEM programs, delivering excellent customer experience while managing multiple priorities remotely.