Remote Teradata Platform Engineer

HCSC Group; United States; Remote; USD 70,000 - 126,000; Full time

Job summary

HCSC is seeking a senior infrastructure engineer to support day-to-day operations, troubleshoot performance issues, and manage Teradata-based systems. You will engage in design, deployment, and operation of end-to-end infrastructure with a focus on stability, security, and efficiency.

Responsibilities include upgrades, DR planning, automation collaboration, and cross-functional coordination across global teams. A strong background in Teradata architecture and ITIL practices is essential.

Qualifications

• Bachelor's degree or equivalent IT experience with certifications.
• Experience in infrastructure automation and operations management.
• Understanding of ITIL v3 and IT standards/policies.
• Ability to simplify complex concepts and communicate clearly.

Responsibilities

• Design and implement end-to-end infrastructure solutions with defined targets.
• Install, configure, administer, operate, and support Teradata platform technologies.
• Ensure stability, security, and operational viability of infrastructure products.
• Support Teradata upgrades, patches, migrations, backups, and DR activities.
• Coordinate with onshore/offshore teams to drive infrastructure builds.
• Monitor health, availability, capacity, and performance of Teradata environments.
• Troubleshoot database, application, and infrastructure issues; perform RCAs.
• Collaborate with DevOps to support automation and provisioning improvements.
• Develop runbooks, procedures, and support materials with cross-functional teams.
• Design pilot solutions and implement new platform features and enhancements.
• Identify risks and bottlenecks affecting availability or SLAs.
• Participate in Level 3 support, on-call rotations, and incident management.

Skills

Infrastructure Automation

Operations Management

ITIL v3

IT standards

Process simplification

Business priorities

Oral & written communications

Problem solving

Supplier management

Prioritization

Cross-functional execution

Change management

Teamwork and collaboration

Attention to detail

Analytical skills

Education

Bachelor's Degree in IT

Technical Certification

4 year IT experience

6 years IT experience

Tools

Teradata DBA Foundational

Job description

HCSC is seeking a senior infrastructure engineer to support day-to-day operations, troubleshoot performance issues, and manage Teradata-based systems. You will engage in design, deployment, and operation of end-to-end infrastructure with a focus on stability, security, and efficiency.

Responsibilities include upgrades, DR planning, automation collaboration, and cross-functional coordination across global teams. A strong background in Teradata architecture and ITIL practices is essential.