Infrastructure Engineer - Teradata

Health Care Service Corp.; United States; A distancia; USD 70.000 - 126.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health and wellness benefits

401(k) savings plan

Pension plan

Paid time off

Paid parental leave

Disability insurance

Life insurance

Employee assistance program

Paid holidays

Tuition reimbursement

Descripción de la vacante

Health Care Service Corp. is seeking a skilled Infrastructure/Platform Administrator to support day-to-day Teradata operations and performance. The role emphasizes stability, scalability, and efficient incident response, with a focus on architecture, security, and automation.

The ideal candidate will have hands-on Teradata experience, strong problem-solving abilities, and a solid understanding of ITIL practices. Remote work is possible within the continental U.S.

Formación

• Bachelor's Degree and 2 years in Information Technology or relevant experience OR Technical Certification and/or College Courses and 4 year Information Technology experience OR 6 years Information Technology experience.
• Experience with infrastructure automation and ITIL-based processes.
• Strong problem solving and analytical skills with ability to simplify complex concepts.

Responsabilidades

• Participate in design, development, and implementation of end-to-end Infrastructure solutions with service targets and cost models.
• Provide depth in installation, configuration, administration, and operations of Teradata platform technologies.
• Ensure stability, security, and operational viability of Infrastructure products and Teradata services.
• Support Teradata upgrades, patches, migrations, backup, recovery, and disaster recovery activities.
• Coordinate with onshore and offshore teams to drive Infrastructure builds and resolve issues.

Conocimientos

Infrastructure Automation

Operations Management

ITIL v3

IT standards

Oral & written communications

Problem solving

Supplier management

Cross-functional collaboration

Change management

Teamwork

Attention to detail

Analytical thinking

Educación

Bachelor’s degree in Information Technology

Technical Certification

4 year Information Technology experience

6 years Information Technology experience

Herramientas

Teradata DBA Foundational Level

Descripción del empleo

Job Summary

This role is responsible for supporting day-to-day operations, troubleshooting performance issues, managing database and infrastructure activities, and ensuring the stability, availability, and efficiency of Teradata-based systems. The ideal candidate will have strong analytical and problem-solving skills, a solid understanding of Teradata architecture, and experience in database support and platform administration.

Responsibilities

• Participate in the design, development, and implementation of end-to-end Infrastructure solutions and blueprints as part of a cross-functional team with defined service targets and cost models.
• Provide technical depth in the installation, configuration, administration, operations, and support of Teradata platform technologies within the area of responsibility.
• Ensure integration, stability, security, and operational viability of Infrastructure products and Teradata platform services.
• Support Teradata upgrades, patches, migrations, backup, recovery, disaster recovery, and business continuity activities.
• Coordinate with onshore and offshore teams to drive Infrastructure builds, support platform operations, and resolve issues in a timely manner.
• Support day-to-day operational activities for Teradata environments, including monitoring system health, availability, capacity, and performance metrics.
• Troubleshoot and resolve database, application, and infrastructure issues, performing root cause analysis and implementing corrective actions where appropriate.
• Work with DevOps and Automation Engineering teams to support Infrastructure automation initiatives and maintain existing automation solutions to improve provisioning and operational efficiency.
• Participate in the development of Operational Readiness documentation, runbooks, procedures, and support materials as part of a cross-functional team.
• Design and build pilot solutions utilizing new technologies and implement new product features and platform enhancements.
• Identify and elevate risks, performance bottlenecks, and operational concerns that may impact platform availability or service levels.
• Participate in Level 3 support, on-call rotations, and incident management activities for the technology area.

Required Job Qualifications

• Bachelors Degree and 2 years in Information Technology or relevant experience OR Technical Certification and/or College Courses and 4 year Information Technology experience OR 6 years Information Technology experience.
• Infrastructure Automation
• Operations Management
• ITIL v3
• IT standards, procedures, policies
• Ability to simplify & standardize complex concepts / processes
• Understanding of business priorities (e.g., vision), trends (e.g., industry knowledge) and markets (e.g., existing/ planned)
• Oral & written communications
• Problem solving / analytical skills, tools and techniques
• Supplier management
• Ability to prioritize and make trade-off decisions
• Drive cross functional execution
• Adaptability and ability to introduce / manage change
• Teamwork and collaboration
• Organized and detail oriented
• Analytical and problem solving skills

Preferred Job Qualifications

• Bachelor’s Degree (Computer Science, MIS, or related degrees).
• Teradata Database Administration (DBA) Foundational Level LI - AZ1 LI - REMOTE

Location and Work Arrangement

This position may be performed remotely from anywhere within the continental United States, excluding California, New York, Alaska, and Hawaii.

Salary

Base Pay Range $69,800.00 - $125,900.00 Exact compensation may vary based on skills, experience, and location.

Benefits

• health and wellness benefits
• 401(k) savings plan
• pension plan
• paid time off
• paid parental leave
• disability insurance
• supplemental life insurance
• employee assistance program
• paid holidays
• tuition reimbursement
• plus other incentives

Equal Opportunity Employment

We are an Equal Opportunity Employment employer dedicated to providing a welcoming environment where the unique differences of our employees are respected and valued. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other legally protected characteristics.

We are a drug-free and smoke-free workplace. Employment may be contingent upon successful completion of drug screening in accordance with applicable law.

If you are an individual with a disability or a disabled veteran and need an accommodation or assistance in either using the Careers website or completing the application process, you can call us at 1-866-977-7378 to request reasonable accommodations. Please note that only requests for accommodations in the application process will be returned.