Remote Tenant Support Specialist (US Hours)

Gone Closing; Cheyenne, Northern (WY, KY); Hybrid; USD 38,000 - 52,000; Full time

Job summary

Gone Closing is seeking a Tenant Support Representative for a remote role. You will answer tenant calls and messages professionally, log and coordinate maintenance requests, and send rent reminders with follow‑ups. You will keep owners updated with clear reporting while maintaining a service mindset during US market hours.

Applicants should be warm, patient, and clear on the phone, highly organized with follow‑ups, and possess strong English skills. Remote role accepting applications via email.

Qualifications

• Warm, patient, and clear on the phone.
• Organised with follow-up.
• Strong English and a service mindset.
• Reliable during US hours.

Responsibilities

• Answer tenant calls and messages professionally.
• Log and coordinate maintenance requests.
• Send rent reminders and follow up.
• Keep owners updated with clean reporting.

Skills

Phone communication

Organization

US hours

Customer service

Job description

Gone Closing is seeking a Tenant Support Representative for a remote role. You will answer tenant calls and messages professionally, log and coordinate maintenance requests, and send rent reminders with follow‑ups. You will keep owners updated with clear reporting while maintaining a service mindset during US market hours.

Applicants should be warm, patient, and clear on the phone, highly organized with follow‑ups, and possess strong English skills. Remote role accepting applications via email.