Tenant Support Representative

Gone Closing; Cheyenne, Northern (WY, KY); Hybrid; USD 38,000 - 52,000; Full time

Job summary

Gone Closing is seeking a Tenant Support Representative for a remote role. You will answer tenant calls and messages professionally, log and coordinate maintenance requests, and send rent reminders with follow‑ups. You will keep owners updated with clear reporting while maintaining a service mindset during US market hours.

Applicants should be warm, patient, and clear on the phone, highly organized with follow‑ups, and possess strong English skills. Remote role accepting applications via email.

Qualifications

• Warm, patient, and clear on the phone.
• Organised with follow-up.
• Strong English and a service mindset.
• Reliable during US hours.

Responsibilities

• Answer tenant calls and messages professionally.
• Log and coordinate maintenance requests.
• Send rent reminders and follow up.
• Keep owners updated with clean reporting.

Skills

Phone communication

Organization

US hours

Customer service

Job description

# Tenant Support RepresentativeBe the calm, helpful voice for tenants: handle inquiries, coordinate maintenance, and keep rent on track.Apply by emailAll rolesWhat you will do## The work.* Answer tenant calls and messages professionally* Log and coordinate maintenance requests* Send rent reminders and follow up* Keep owners updated with clean reportingWhat we look for### You.* Warm, patient, and clear on the phone* Organised with follow-up* Strong English and a service mindset* Reliable during US hoursTypeFull timeLocationRemoteHoursUS market hoursTeamProperty ManagementApply## Interested?Apply## Apply for Tenant Support RepresentativeThere is one way to reach us, and it is by email. Send your CV and a short note about the role you [e-mail]**One channel only.** Applications are only accepted at [e-mail]. Anything sent through our client contact form, sales phone line, or any other address on this site is not a job application. It will be declined and the sender will not be considered.What to include* 01The role you are applying for* 02Your CV, attached* 03A short note on why you are a fit* 04Your English is comfortable for US-hours workWe read every application sent the right way, and reply when there is a fit.