Remote Temp Manager, Business Process & Systems Improvement

OpenKrill; United States; Teletrabalho; USD 96 000 - 110 000; Tempo integral

Resumo da oferta

Reactivate, a six-month contract opportunity, seeks a Temp Manager, Business Process & Systems Improvement to help implement and continuously improve the Reactivate Operating System across teams, ensuring processes, systems, and KPIs align with ROS capabilities.

The role focuses on evaluating Salesforce and other platforms, translating business needs into functional requirements, monitoring KPIs, troubleshooting issues, and developing targeted training and user support to drive adoption.

Qualificações

• 5+ years of experience in business process management, continuous improvement, operational excellence, business systems analysis, or a similar role.
• Demonstrated experience evaluating and improving business processes supported by enterprise technology platforms.
• Experience with Salesforce or similar enterprise workflow/CRM platforms.
• Strong process mapping, problem-solving, and root-cause analysis skills.
• Ability to translate business requirements into technology and workflow requirements.
• Experience developing and analyzing operational KPIs.
• Strong cross-functional communication and facilitation skills.
• Ability to work independently in a fully remote environment.
• Experience with Lean/Six Sigma, enterprise technology transformation, renewable energy, engineering, construction, or other project-based businesses preferred.
• Eligible to work in the United States without the need for employer visa sponsorship now or in the future.

Responsabilidades

• Work with functional teams to implement and continuously improve ROS capabilities and business processes
• Evaluate Salesforce and other business platforms against ROS requirements and identify opportunities for improvement
• Translate business and user needs into clear functional requirements for Technology teams
• Monitor and trend Capability KPIs to identify performance issues and improvement opportunities
• Perform root‑cause analysis to distinguish process, technology, data, training, and execution issues
• Recommend improvements to processes, systems, controls, and ROS requirements based on performance data and user feedback
• Support testing, implementation, and adoption of technology and process changes
• Develop targeted training and user support based on identified needs
• Facilitate cross‑functional process reviews and continuous improvement initiatives

Conhecimentos

Cross-functional communication

Facilitation

Process mapping

Root cause analysis

Independent remote work

Ferramentas

Salesforce

Descrição da oferta de emprego

Reactivate, a six-month contract opportunity, seeks a Temp Manager, Business Process & Systems Improvement to help implement and continuously improve the Reactivate Operating System across teams, ensuring processes, systems, and KPIs align with ROS capabilities.

The role focuses on evaluating Salesforce and other platforms, translating business needs into functional requirements, monitoring KPIs, troubleshooting issues, and developing targeted training and user support to drive adoption.