Temp Manager, Business Process & Systems Improvement

OpenKrill; United States; Teletrabalho; USD 96 000 - 110 000; Tempo integral

Resumo da oferta

Reactivate, a six-month contract opportunity, seeks a Temp Manager, Business Process & Systems Improvement to help implement and continuously improve the Reactivate Operating System across teams, ensuring processes, systems, and KPIs align with ROS capabilities.

The role focuses on evaluating Salesforce and other platforms, translating business needs into functional requirements, monitoring KPIs, troubleshooting issues, and developing targeted training and user support to drive adoption.

Qualificações

• 5+ years of experience in business process management, continuous improvement, operational excellence, business systems analysis, or a similar role.
• Demonstrated experience evaluating and improving business processes supported by enterprise technology platforms.
• Experience with Salesforce or similar enterprise workflow/CRM platforms.
• Strong process mapping, problem-solving, and root-cause analysis skills.
• Ability to translate business requirements into technology and workflow requirements.
• Experience developing and analyzing operational KPIs.
• Strong cross-functional communication and facilitation skills.
• Ability to work independently in a fully remote environment.
• Experience with Lean/Six Sigma, enterprise technology transformation, renewable energy, engineering, construction, or other project-based businesses preferred.
• Eligible to work in the United States without the need for employer visa sponsorship now or in the future.

Responsabilidades

• Work with functional teams to implement and continuously improve ROS capabilities and business processes
• Evaluate Salesforce and other business platforms against ROS requirements and identify opportunities for improvement
• Translate business and user needs into clear functional requirements for Technology teams
• Monitor and trend Capability KPIs to identify performance issues and improvement opportunities
• Perform root‑cause analysis to distinguish process, technology, data, training, and execution issues
• Recommend improvements to processes, systems, controls, and ROS requirements based on performance data and user feedback
• Support testing, implementation, and adoption of technology and process changes
• Develop targeted training and user support based on identified needs
• Facilitate cross‑functional process reviews and continuous improvement initiatives

Conhecimentos

Cross-functional communication

Facilitation

Process mapping

Root cause analysis

Independent remote work

Ferramentas

Salesforce

Descrição da oferta de emprego

About Reactivate

Reactivate, an Invenergy company, is a mission-driven organization that develops, owns, and operates renewable energy solutions that are designed to improve quality of life for communities, with a focus on meaningful benefits for working‑class people across the country. Focus areas include community solar, commercial & industrial solar, small utility‑scale solar, energy storage, and EV charging projects. By delivering economic development and energy resiliency with renewable energy solutions, Reactivate provides energy cost savings, job opportunities, workforce training, and opportunities for businesses, while creating positive social and environmental impact.

Reactivate was founded by Invenergy and Lafayette Square.

To learn more, visit us at www.reactivate.com.

We are thrilled to become Great Place to Work Certified! The Great Place to Work Certification is the most definitive "employer‑of‑choice" recognition that companies aspire to achieve. It is the only recognition based entirely on what employees report about their workplace experience - specifically, how consistently they experience a high‑trust workplace. Great Place to Work Certification is recognized worldwide by employees and employers alike and is the global benchmark for identifying and recognizing outstanding employee experience. Every year, more than 10,000 companies across 60 countries apply to get Great Place to Work Certified.

Employment Type: Contract

Duration: 6 months

Compensation: $70-80 per hour

Reactivate is seeking a Temp Manager, Business Process & Systems Improvement, for a six‑month contract assignment. This role will support the implementation and continuous improvement of the Reactivate Operating System (ROS), working across functional teams to ensure business processes, technology platforms, and performance measures align with ROS capabilities.

A key focus will be evaluating how Reactivate's technology platforms, particularly Salesforce, support business requirements and identifying opportunities to improve workflows, user interfaces, data reporting, and system integration. This role will also monitor Capability KPIs to identify performance trends, troubleshoot process and system issues, target training and support and recommend improvements to the ROS.

Contract Details: This is a six‑month opportunity with an hourly pay rate of $70-80, depending on experience and qualifications.

Responsibilities

• Work with functional teams to implement and continuously improve ROS capabilities and business processes
• Evaluate Salesforce and other business platforms against ROS requirements and identify opportunities for improvement
• Translate business and user needs into clear functional requirements for Technology teams
• Monitor and trend Capability KPIs to identify performance issues and improvement opportunities
• Perform root‑cause analysis to distinguish process, technology, data, training, and execution issues
• Recommend improvements to processes, systems, controls, and ROS requirements based on performance data and user feedback
• Support testing, implementation, and adoption of technology and process changes
• Develop targeted training and user support based on identified needs
• Facilitate cross‑functional process reviews and continuous improvement initiatives

Requirements

• 5+ years of experience in business process management, continuous improvement, operational excellence, business systems analysis, or a similar role
• Demonstrated experience evaluating and improving business processes supported by enterprise technology platforms
• Experience with Salesforce or similar enterprise workflow/CRM platforms
• Strong process mapping, problem‑solving, and root‑cause analysis skills
• Ability to translate business requirements into technology and workflow requirements
• Experience developing and analyzing operational KPIs
• Strong cross‑functional communication and facilitation skills
• Ability to work independently in a fully remote environment
• Experience with Lean/Six Sigma, enterprise technology transformation, renewable energy, engineering, construction, or other project‑based businesses preferred
• Eligible to work in the United States without the need for employer visa sponsorship now or in the future

Why Reactivate

To support our incredible team and their families beyond the workplace, Reactivate provides an outstanding benefits package effective day one of employment. In addition to medical benefits, 401(k) options, professional development opportunities and a competitive paid time off policy, we allow work flexibility to contribute to a valuable work‑life balance.

At Reactivate, we build our teams, cultivate our leaders, and foster an environment where everyone feels valued, respected, and empowered to be their authentic selves. These values are at the core of our organization, strengthening our team and fueling innovation and progress

We strive to create workplaces that reflect the communities we serve, and we believe that our differences enable us to be a better team. We are not just looking for a culture fit — we are looking for a culture add. If you’re looking for a career where your unique talents are celebrated, your voice is heard, and your contributions make an impact, Reactivate is the place for you.

Reactivate is proud to be an equal opportunity employer. All employment decisions at Reactivate are based on business needs, job requirements and individual qualifications, without regard to, race, religion, color, national origin, sexual orientation, sex (including pregnancy), age, gender identity or expression, age, status as a protected veteran, status as an individual with a disability, or any other applicable legally protected characteristics