Remote Tele-Triage LPN — Part-Time

BrightSpring Health Services; Chicago (IL); Remote; USD 27,552 - 30,307; Part time

Job summary

BrightSpring Health Services seeks a part-time Tele-Triage Licensed Practical Nurse (LPN) to provide remote triage and care planning for populations in the assigned locations. Must hold an LPN compact license and have experience in home health or remote triage.

Shifts include in-demand weekend/weekday slots with start date around 8/10/26. Eligible candidates will develop nursing care plans and coordinate with pharmacies and providers from a remote setting.

Qualifications

• Degree/certification from an accredited school of Nursing.

Responsibilities

• Monitor assigned phone lines during service hours to ensure timely response for caller needs.
• Triage all symptom-based calls and provide recommendations according to the approved triage protocol.
• Triage patients by assessing severity of symptoms and referral to appropriate setting or level of care.
• Document in real time all care-related recommendations and ensure local operations are notified of triage supports and outcomes.
• Initiate contact with acute care setting to coordinate services for clients and coordinate discharge planning; notify operations of triage recommendations.
• Coordinate any medication orders with the assigned pharmacy and update MAR/QuickMar for appropriate administration.
• Work assigned prior authorizations to ensure timely documentation and submit to assigned pharmacy for billing.
• Complete/conduct assessment and reassessment of persons served as assigned.
• Develop/update care plans and determine persons served needs and secure physicians orders as needed.
• Communicate with beneficiaries via phone, text, online chat, or email.
• Ensure compliance with state/local/payer requirements through review of documentation.
• Provide coaching and education related to health and well-being of persons served.
• Participate in performance improvement activities and maintain ongoing clinical knowledge through training programs.
• Document actions in Nurse's Notes or Service Delivery Log.
• Maintain time sheet log for weekly submission for productivity management to assigned supervisor.
• Notify each practice, physician, and/or managed care client of all encounters with patients, regardless of follow-up needs.
• Notify designated leadership of operational concerns.
• Participate in applicable meetings and committees as requested.

Education

Nursing degree/certification

Job description

BrightSpring Health Services seeks a part-time Tele-Triage Licensed Practical Nurse (LPN) to provide remote triage and care planning for populations in the assigned locations. Must hold an LPN compact license and have experience in home health or remote triage.

Shifts include in-demand weekend/weekday slots with start date around 8/10/26. Eligible candidates will develop nursing care plans and coordinate with pharmacies and providers from a remote setting.