Remote Technology Coach for Franchisee Success

DreamMaker Franchise; United States; Remote; USD 80,000 - 85,000; Full time

Benefits offered by this job

PTO

Major Holidays

Health and Dental Insurance

401K

Bonus program

Job summary

A respected home remodeling franchise in the United States is seeking a Technology Coach to guide franchise owners through software onboarding and support. This fully remote role involves configuring core systems, delivering training, and analyzing franchise performance to drive success. Ideal candidates should have experience in SaaS customer success, excellent communication skills, and the ability to train users with varying levels of technical expertise. Join a mission-driven team where your contributions directly impact small business owners across the country.

Qualifications

• Experience in SaaS customer success, implementation, training, or systems support.
• Ability to understand workflows, integrations, and data relationships.
• Comfortable training users with varying levels of tech confidence.

Responsibilities

• Lead new franchise owners through a software onboarding journey.
• Configure core systems including JobTread, QBO, and Zoho Analytics.
• Deliver virtual training including one‑on‑ones and group sessions.

Skills

SaaS customer success

JobTread

QuickBooks Online

Zoho Analytics

Project management

Exceptional communication skills

Tools

Power BI

Constant Contact

Job description

A respected home remodeling franchise in the United States is seeking a Technology Coach to guide franchise owners through software onboarding and support. This fully remote role involves configuring core systems, delivering training, and analyzing franchise performance to drive success. Ideal candidates should have experience in SaaS customer success, excellent communication skills, and the ability to train users with varying levels of technical expertise. Join a mission-driven team where your contributions directly impact small business owners across the country.