Remote Technical Writer - Software Documentation & SOPs

Children's Oncology Group; Arcadia (CA); On-site; USD 78,000 - 113,000; Full time

Benefits offered by this job

Medical, dental, vision coverage

401(k) plan

PTO and holidays

EAP

FSA

Stipends for cell phone and internet

Job summary

COG Research Foundation, a California-based nonprofit, seeks a Technical Writer to produce and maintain software documentation. You will translate complex technical information into user guides, reference manuals, and SOPs while collaborating with developers and business analysts.

This 100% remote role requires a strong writing background, attention to detail, and ability to manage multiple projects in a fast-paced environment. Travel may be required, with residence in the United States.

Qualifications

• 3 years of professional experience as a technical writer or related writing experience.
• Bachelor's Degree in English, Technical Writing, Communications, Computer Science or related field, or substitute with 4 additional years of technical writing experience.

Responsibilities

• Creates, maintains, and enhances user guides, style sheets, templates, and automated review processes using RoboHelp 2022.
• Analyzes, authors, edits, and maintains technical documentation for software applications.
• Develops and maintains SOPs, work instructions, audit docs, and disaster recovery plans.
• Supports BA with Business Requirements, Release Notes, UAT plans, and post-deployment docs.
• Maintains IT System Documentation Library with version control and templates.
• Collaborates with IT teams to assess documentation needs and content strategy.
• Prioritizes assignments and drives timely delivery of high-quality documentation.
• Performs other duties and special projects.

Education

Bachelor's Degree in English, Technical Writing, Communications, Computer Science or related field

4 additional years of technical writing experience (substitute for degree)

Tools

RoboHelp

Microsoft Office Suite

Visio

PowerPoint

SharePoint

Job description

COG Research Foundation, a California-based nonprofit, seeks a Technical Writer to produce and maintain software documentation. You will translate complex technical information into user guides, reference manuals, and SOPs while collaborating with developers and business analysts.

This 100% remote role requires a strong writing background, attention to detail, and ability to manage multiple projects in a fast-paced environment. Travel may be required, with residence in the United States.