Remote Technical Trainer for Enterprise IT & Learning

GovCIO; Bismarck (ND); Remote; USD 85,000 - 95,000; Full time

Benefits offered by this job

Employee Assistance Program (EAP)

Corporate Discounts

Learning & Development platform

Training, Education and Certification

Referral Bonus Program

Internal Mobility Program

Pet Insurance

Flexible Work Environment

Job summary

Responsibilities include creating and updating training materials, collaborating with product managers, technicians, and engineers, and ensuring materials stay current with system changes and business processes. Strong writing and presentation skills are essential.

Qualifications

• Bachelor's degree in Education, Training, Communications, Information Technology, or related field with 5+ years of experience.
• 2+ years of experience developing training content, technical documentation, or knowledge materials.
• Experience delivering classroom, virtual, or webinar-based training to diverse audiences.
• Experience in government/enterprise technology environments preferred.

Responsibilities

• Develop, update, and maintain instructor-led and virtual training, KB articles, SOPs, and other resources.
• Deliver engaging sessions to technical and non-technical audiences using ILT, virtual, and self-paced methods.
• Translate complex concepts into clear, user-friendly content.
• Collaborate with program management, operations, product managers, technicians, and engineers to identify learning needs.
• Evaluate training effectiveness and suggest improvements to boost engagement and retention.

Skills

Training content development

Technical writing

Public speaking

Instructional design

Communication

Education

Bachelor's degree in Education/Training/Communications/IT

Tools

LMS

Microsoft 365

Content authoring tools

Job description

Responsibilities include creating and updating training materials, collaborating with product managers, technicians, and engineers, and ensuring materials stay current with system changes and business processes. Strong writing and presentation skills are essential.