Remote Technical Training Architect

GovCIO; Annapolis (MD); Remoto; USD 85.000 - 95.000; Tempo pieno

Vantaggi offerti da questo lavoro

Employee Assistance Program (EAP)

Corporate Discounts

Learning & Development platform

Training, Education and Certification…

Referral Bonus Program

Internal Mobility Program

Pet Insurance

Flexible Work Environment

Descrizione del lavoro

GovCIO is seeking a remote Technical Trainer to develop, deliver, and continuously improve training programs focused on operational workflows, technical systems, software, and hardware. You will create clear materials and deliver professional sessions to diverse audiences, collaborating with cross-functional teams to keep content current and effective.

The role emphasizes translating complex concepts into user-friendly content, leveraging ILT, virtual, and self-paced formats, and enhancing user

Competenze

• Bachelor's degree in Education, Training, Communications, Technical Writing, Information Technology, or a related field and 5 yrs of experience (or equivalent combination).
• Minimum 2 years of experience developing training content, technical documentation, or knowledge materials.
• Experience delivering classroom, virtual, or webinar-based training to diverse audiences.
• Experience in operational/technical/government/enterprise technology environments preferred.

Mansioni

• Develop, maintain, and update instructor-led training, virtual training, KB articles, SOPs, and other learning resources.
• Deliver engaging training sessions to technical and non-technical audiences using instructor-led, virtual, and self-paced learning methods.
• Translate complex operational and technical concepts into clear, concise content.
• Collaborate with program management, operational team, product managers, technicians, engineers, and training team to identify training needs.
• Evaluate training effectiveness and recommend improvements to increase engagement and retention.
• Ensure training materials remain current with system enhancements and process changes.
• Support new technology implementations through development and delivery of training content.
• Facilitate knowledge transfer to improve workforce readiness and mission success.

Conoscenze

Training content development

Public speaking

Written communication

Team collaboration

Knowledge transfer

Instructional design

Formazione

Bachelor's degree + 5 years

Strumenti

LMS

E-learning tools

Microsoft 365

Descrizione del lavoro

GovCIO is seeking a remote Technical Trainer to develop, deliver, and continuously improve training programs focused on operational workflows, technical systems, software, and hardware. You will create clear materials and deliver professional sessions to diverse audiences, collaborating with cross-functional teams to keep content current and effective.

The role emphasizes translating complex concepts into user-friendly content, leveraging ILT, virtual, and self-paced formats, and enhancing user