Remote Technical Product Training Designer

United States Digital Space LLC; United States; Remote; USD 85,000 - 110,000; Full time

Benefits offered by this job

Bonuses

Paid time off

Parental leave

Medical insurance

Life & disability insurance

Job summary

United States Digital Space LLC is seeking a Product Instructional Designer to craft technical product training using outcome-based design. You will create eLearning, workshops, and simulations that align with product capabilities and real-world use cases, ensuring learners can configure, use, and troubleshoot complex products.

The role emphasizes collaboration with SMEs and product teams, establishing measurable goals, and applying Kirkpatrick-level evaluations to iterate content.

Qualifications

• 3+ years designing and developing learning solutions in corporate, academic, or nonprofit settings
• Demonstrated experience applying backwards design, outcome-based development, or similar instructional frameworks
• Proficiency with eLearning authoring tools, multimedia design, and learning management platforms, including use of AI functionality within those tools
• Ability to develop clear, measurable learning goals aligned to product workflows and business needs
• Experience partnering with SMEs and cross-functional stakeholders to gather requirements and validate content

Responsibilities

• Design and develop technical product training materials — including eLearning courses, workshops, and simulations — using backwards design and outcome-based development principles
• Partner with SMEs, product managers, and stakeholders to identify performance gaps and translate complex product functionality into structured, learner-friendly content
• Measure learning effectiveness using formative and summative assessments, applying frameworks such as Kirkpatrick's Levels of Evaluation
• Manage multiple instructional design projects simultaneously, maintaining version control and updating training content according to product release timelines

Skills

Backwards design

Outcome-based development

eLearning design

AI in training tools

Learning measurement (Kirkpatrick)

Project management

SME collaboration

LMS proficiency

Education

Bachelor's degree in Instructional Design, Education, Learning & Development, or related field

Tools

Authoring tools

Multimedia design

Learning Management Systems (LMS)

Job description

United States Digital Space LLC is seeking a Product Instructional Designer to craft technical product training using outcome-based design. You will create eLearning, workshops, and simulations that align with product capabilities and real-world use cases, ensuring learners can configure, use, and troubleshoot complex products.

The role emphasizes collaboration with SMEs and product teams, establishing measurable goals, and applying Kirkpatrick-level evaluations to iterate content.