Remote Technical Product Manager Sage Intacct ERP

Baker Tilly; Santa Fe (NM); Remote; USD 85,000 - 125,000; Full time

Job summary

Baker Tilly is seeking a Technical Business Analyst / Product Manager to work with developers, project managers and clients to translate business needs into software solutions that drive customer satisfaction and adoption.

You will gather requirements, maintain Sage Intacct knowledge, define rollout plans, and lead project delivery while training users and collaborating with cross-functional teams to ensure success.

Qualifications

• Bachelor's degree required, preferably in accounting, MIS or computer science.
• Five+ years' experience consulting and implementing Sage Intacct, ERP/financial apps, or SaaS.
• Experience communicating with customers or end users and tech teams on system issues.
• Ability to translate requirements into technical solutions and analytics.
• Proficiency with Excel and the Microsoft Office suite.

Responsibilities

• Manage multiple customers to design and support software solutions with high adoption.
• Gather requirements with client stakeholders and translate into software solutions.
• Maintain knowledge of Sage Intacct modules and latest features.
• Define rollout plans for integrated Sage Intacct solutions based on business processes.
• Develop project plans and ensure on-time, on-budget delivery.
• Train customer end-users and map system functionality to business needs.
• Document requirements and support deployment best practices.
• Respond to customer technical support issues related to implementations.
• Collaborate with Professional Services, Sales, Support, Marketing and Customer Success.
• Communicate clearly to align with customer goals and requests.
• Mentor team members and contribute to knowledge sharing.

Skills

Project leadership

Analytical thinking

Communication

Team collaboration

Education

Bachelor's degree in accounting or related field

MIS or computer science preferred

Tools

Sage Intacct

ERP/financial apps

Excel (Pivot, VLOOKUP, macros)

Microsoft Suite

Job description

Baker Tilly is seeking a Technical Business Analyst / Product Manager to work with developers, project managers and clients to translate business needs into software solutions that drive customer satisfaction and adoption.

You will gather requirements, maintain Sage Intacct knowledge, define rollout plans, and lead project delivery while training users and collaborating with cross-functional teams to ensure success.