Remote Technical PM — Legal AI & Platform Solutions

ServiceNow

Chicago (IL)

Hybrid

USD 132,000 - 230,000

Full time

4 days ago

Be an early applicant

A complete application in a minute

Tailored resume and cover letter, ready to send.

Get past ATS filters

Benefits offered by this job

Equity

Health plans

401(k) with company match

ESPP

Flexible time away

Job summary

ServiceNow in the United States is seeking a Technical Product Manager for Legal AI and Platforms to own the roadmap for legal AI initiatives across Contract Management Pro, Legal Service Delivery, and connected systems.

You will prototype with AI, collaborate with Product teams, define evaluation criteria, and build AI agents that improve legal workflows. The role offers remote flexibility and competitive compensation.

Qualifications

5+ years in technical product management with roadmaps across multiple quarters.
Experience with enterprise workflow platforms.
Shipping generative or agentic AI features, including LLM behavior and retrieval.
Experience defining evaluation methods for AI applications and human review.
Experience on agile teams writing epics and user stories.

Responsibilities

Own the multi-quarter roadmap for legal AI and platform initiatives across Contract Management Pro, Legal Service Delivery, and connected systems.
Write epics, user stories, acceptance criteria, and docs engineers can build from.
Prioritize backlog with clear tradeoffs and say no when needed.
Lead discovery with legal and business teams to translate opportunities into outcomes.
Design and deliver AI agents for legal work such as advice, contract review, and triage.