Product Manager, Legal AI & Platform Innovation

ServiceNow; United States; Remote; USD 150,000 - 210,000; Full time

Job summary

ServiceNow is seeking a senior lead to own the multi-quarter roadmap for legal AI and platform initiatives. You will deliver epics, user stories, and acceptance criteria for iterative development, while prototyping AI agents and collaborating with Product to turn successful builds into customer-facing features.

You will define evaluation criteria and value models to measure AI impact and coordinate input from Legal, Procurement, Compliance, Product, Engineering, and Digital Technology teams to

Responsibilities

• Own the multi-quarter roadmap for legal AI and platform initiatives, delivering epics, user stories, and acceptance criteria for iterative development.
• Design and deliver AI agents for legal work, prototyping with AI and partnering with Product to turn successful builds into customer-facing features.
• Define evaluation criteria and value models to measure AI impact, and align Legal, Procurement, Compliance, Product, Engineering, and Digital Technology stakeholders.

Job description

ServiceNow is seeking a senior lead to own the multi-quarter roadmap for legal AI and platform initiatives. You will deliver epics, user stories, and acceptance criteria for iterative development, while prototyping AI agents and collaborating with Product to turn successful builds into customer-facing features.

You will define evaluation criteria and value models to measure AI impact and coordinate input from Legal, Procurement, Compliance, Product, Engineering, and Digital Technology teams to