Technical Documentation Specialist Sr - Secret Clearance

Dunhill Solutions; United States; Remote; USD 77,000 - 93,000; Full time

Job summary

Dunhill Solutions seeks a Technical Documentation Specialist Sr to develop, edit, and maintain clear, standardized documentation for enterprise IT programs. The role is remote from Texas and the Washington, DC area, requiring disciplined governance in a regulated environment.

Responsibilities include producing user guides and SOPs, enforcing style standards, and coordinating with engineers and SMEs to ensure accurate, accessible content that supports training and operations.

Qualifications

• Bachelor's degree or equivalent in a related field.
• At least 4 years' experience preparing and managing program documentation for IT/engineering teams.
• Proven technical writing skills with ability to standardize and clarify complex information.
• Experience with MadCap Flare, Confluence, SharePoint; strong MS Office skills.
• U.S. citizenship and active Secret clearance required.

Responsibilities

• Write, edit, and maintain technical docs: user guides, SOPs, manuals, training materials.
• Enforce style guides and templates to ensure consistency.
• Collaborate with engineers and SMEs for accurate content.
• Manage documentation lifecycle with version control and governance.
• Publish and maintain docs using MadCap Flare, Confluence, SharePoint.
• Perform reviews for clarity, grammar, and compliance.
• Incorporate feedback and training outcomes into updates.
• Support training initiatives with supplemental instructional materials.

Skills

Technical writing

Documentation standards

Collaboration with engineers

Education

Bachelor's degree

Tools

MadCap Flare

Confluence

SharePoint

Job description

Technical Documentation Specialist Sr - Secret Clearance

Full-time telework

The Technical Writer - Journeyman supports enterprise and federal IT programs by developing, editing, and maintaining clear, standardized documentation for complex systems and processes. They translate technical information from engineers and subject matter experts into accessible materials for diverse user groups, ensuring consistency, usability, and compliance with documentation standards. The role operates remotely from Texas and the Washington, DC area, providing disciplined documentation governance and continuous content improvement in a regulated environment.

Responsibilities:

• Write, edit, and maintain technical documentation including user guides, SOPs, system manuals, status reports, project plans, FAQs, training materials, and online help for technical audiences across enterprise programs.
• Establish and enforce style guides, templates, and documentation standards to drive consistency and quality across documentation sets and program deliverables.
• Collaborate closely with engineers, application owners, and other SMEs to gather technical inputs and ensure accuracy, completeness, and alignment with system functionality.
• Manage documentation lifecycle, including version control, repository organization, and content governance to maintain accessible, current, and auditable documentation libraries.
• Use documentation and content management tools (e.g., MadCap Flare, Confluence, SharePoint, or similar platforms) to develop, publish, and maintain documentation.
• Conduct document reviews and quality assurance activities to validate clarity, grammar, formatting, and compliance with internal standards and applicable policies.
• Incorporate user feedback, usability metrics, and training outcomes into documentation updates to improve usability, accessibility, and effectiveness.
• Support training initiatives by developing supplemental instructional materials and coordinating documentation with training plans and user support activities.

Requirements:

• Bachelor's degree or equivalent combination of education and experience in a related field.
• At least 4 years of experience preparing, editing, and managing program documentation for technical groups in IT or engineering environments, with proven ability to standardize and clarify reporting.
• Demonstrated proficiency in technical writing, including organizing complex information, applying style guides, and producing audience-appropriate documentation.
• Experience working with documentation or content management tools (e.g., MadCap Flare, Confluence, SharePoint) and common office productivity suites.
• Active Secret security clearance at time of hire.
• U.S. citizenship required to meet federal clearance and contract requirements.

Preferred:

• Experience with structured authoring and XML-based documentation systems and practices.
• Familiarity with accessibility standards such as Section 508 and related usability requirements for documentation.
• Background supporting documentation in government or regulated environments, including alignment with applicable standards and policies.
• Professional technical writing certification (e.g., STC or equivalent) or advanced training in technical communication.

Compensation:

$77,100 - $93,000 per year