Remote Technical Delivery Manager

OpenKrill; United States; Remote; USD 90,000 - 130,000; Full time

Job summary

Bugcrowd is seeking a highly skilled Technical Engagement Manager (TEM) to join our team and own the technical onboarding, implementation and rollout of our Bug Bounty, Vulnerability Disclosure and Pentest programs for our customers. As a key technical resource, you will work closely with customers and internal teams to ensure successful program launches and ongoing adoption.

You’ll serve as a trusted advisor on technical aspects of Bugcrowd’s platform and security delivery models, helping

Qualifications

• 2+ years in a customer-facing technical role such as implementation, solutions architecture, technical program management, or professional services.
• Knowledge of pentest, bug-bounty and red-team methodologies.
• Strong problem solving skills and ability to manage multiple projects simultaneously
• Excellent written & verbal communication with customer facing mindset
• Ability to work collaboratively in a cross functional environment.

Responsibilities

• Lead the end to end technical onboarding and configuration of Bug Bounty, Vulnerability, and/or Pentest programs for new and existing customers.
• Lead and drive ongoing technical program execution through structured engagements, including kickoff meetings, walkthroughs, and both regular and ad hoc program reviews with customers and internal stakeholders.
• Act as a technical point of contact during program launches, ensuring smooth transitions and early success
• Provide guidance on vulnerability triage, communication workflows, and integration best practices
• Collaborate with the Customer Experience Managers and sales teams to align technical delivery with customer expectations.

Skills

Customer-facing tech role

Project management

Communication skills

Tools

Python scripting

Ruby scripting

Bash

Job description

Bugcrowd is seeking a highly skilled Technical Engagement Manager (TEM) to join our team and own the technical onboarding, implementation and rollout of our Bug Bounty, Vulnerability Disclosure and Pentest programs for our customers. As a key technical resource, you will work closely with customers and internal teams to ensure successful program launches and ongoing adoption.

You’ll serve as a trusted advisor on technical aspects of Bugcrowd’s platform and security delivery models, helping