Remote Technical Delivery & Engagement Manager

Bugcrowd; United States; Remote; USD 110,000 - 150,000; Full time

Job summary

Bugcrowd is seeking a Technical Delivery Manager to own the technical onboarding, implementation and rollout of Bug Bounty, Vulnerability Disclosure and Pentest programs for our customers.

As a key technical resource, you will work closely with customers and internal teams to ensure successful program launches and ongoing adoption, serving as a trusted advisor on technical aspects of Bugcrowd’s platform and security delivery models.

Qualifications

• 2+ years in a customer-facing technical role such as implementation, solutions architecture, or professional services.
• Knowledge of pentest, bug-bounty and red-team methodologies.
• Excellent written & verbal communication with customer facing mindset and ability to work across teams.

Responsibilities

• Lead the end-to-end technical onboarding and configuration of Bug Bounty, Vulnerability, and/or Pentest programs for new and existing customers.
• Lead and drive ongoing technical program execution through structured engagements with customers and internal stakeholders.
• Act as a technical point of contact during program launches, guiding vulnerability triage and workflow integration.
• Collaborate with Customer Experience and sales to align technical delivery with customer expectations.
• Develop onboarding playbooks, technical docs, and enablement materials to improve delivery.

Skills

Customer-facing

Pentest knowledge

Red-team knowledge

Problem solving

Communication skills

Tools

Python

Ruby

Bash

Job description

Bugcrowd is seeking a Technical Delivery Manager to own the technical onboarding, implementation and rollout of Bug Bounty, Vulnerability Disclosure and Pentest programs for our customers.

As a key technical resource, you will work closely with customers and internal teams to ensure successful program launches and ongoing adoption, serving as a trusted advisor on technical aspects of Bugcrowd’s platform and security delivery models.