Remote Technical CS: Genomic Data & EMR Integration

Foundation Medicine; United States; Remote; USD 78,000 - 98,000; Full time

Benefits offered by this job

Bonus potential

Remote work

Job summary

Foundation Medicine is hiring a Technical Customer Success Specialist to focus on post-EMR integration success for genomic data solutions. You will drive EMR adoption, act as the technical primary contact, and coordinate data delivery workstreams across clinical workflows.

The role requires experience with clinical/genomic data workflows, HL7 knowledge, and familiarity with data formats (XML, BAM, VCF). This remote position offers salary and bonus potential, with a supportive benefits package.

Qualifications

• Bachelor's degree or equivalent is required.
• 2+ years in customer success, healthcare IT, or related roles.
• Experience supporting clinical or genomic data workflows.

Responsibilities

• drive EMR ordering adoption
• serve as technical primary contact
• coordinate non-EMR data delivery workstreams
• troubleshoot data issues
• collaborate on product enhancements

Skills

Customer success

Healthcare IT

Genomic data workflows

EMR integration familiarity

Education

Bachelor's degree or equivalent

2+ years experience in related roles

Tools

HL7 standards

XML/BAM/VCF formats

Job description

Foundation Medicine is hiring a Technical Customer Success Specialist to focus on post-EMR integration success for genomic data solutions. You will drive EMR adoption, act as the technical primary contact, and coordinate data delivery workstreams across clinical workflows.

The role requires experience with clinical/genomic data workflows, HL7 knowledge, and familiarity with data formats (XML, BAM, VCF). This remote position offers salary and bonus potential, with a supportive benefits package.