Remote Technical Account Manager — Solutions & Growth

SICK Sensor Intelligence; Memphis (TN); On-site; USD 83,640 - 126,500; Full time

Job summary

SICK Sensor Intelligence in the United States is seeking a Technical Account Manager (TAM) to identify innovations at key accounts and drive value through collaboration with global teams. This remote role requires travel up to 50% and a strong technical-sales background.

You will translate customer needs into solution requirements, lead cross-functional teams, and contribute to market growth by introducing products, services, and co-creation with customers.

Qualifications

• Experience: +5 years delivering complex, high technology industrial automation solutions and sensor products.
• Education: Bachelor’s degree in a technical field, ideally a BSEE with Controls or Electromechanical Engineering experience.
• Position-specific: Customer engagement in a team delivering technical solutions.
• Ability to manage to a sales plan and follow corporate sales strategies.
• Competency in opportunity assessment.
• Outstanding attention to detail and adherence to deadlines.
• Collaborate across multiple functions within the organization.
• Work under pressure and manage multiple priorities.

Responsibilities

• Be a trusted technical advisor and introduce SICK solutions and Lifetime Services to grow market share.
• Listen, document, and influence customer needs.
• Move into sales/account management with engineering background.
• Be a SME for industrial automation and complex technical solutions.
• Promote co-creation and demonstrate SICK value to customers.
• Maintain CRM for teamwork and global transparency.
• Develop direct customer relationships based on business needs and technical language.
• Identify opportunities and understand account potential and competitors.
• Generate new leads for diverse product applications.
• Introduce new products and services with urgency and entrepreneurial spirit.
• Collaborate with sales, specialists, product managers, and others to maximize share of wallet.
• Pursue Sales Excellence and complete performance objectives.
• Capitalize on development opportunities for career growth.
• Participate in trade shows and present to technical societies.
• Interface with Market Product Managers and Global Product Management to define solutions.
• Support release of new products, systems and software within the account.

Skills

Customer engagement

Sales planning

Opportunity assessment

Attention to detail

Cross-functional collaboration

Prioritization under pressure

Education

Bachelor's degree in technical field (BSEE)

Tools

CAD

Microsoft Office

Operations Technology

Robotics

RFID

Controls/PLCs

Job description

SICK Sensor Intelligence in the United States is seeking a Technical Account Manager (TAM) to identify innovations at key accounts and drive value through collaboration with global teams. This remote role requires travel up to 50% and a strong technical-sales background.

You will translate customer needs into solution requirements, lead cross-functional teams, and contribute to market growth by introducing products, services, and co-creation with customers.