Remote Technical Account Manager - Solutions & Growth

pofft Technology Inc.; Durham (NC); Remote; USD 110,000 - 160,000; Full time

Job summary

Spreedly in Durham, NC is seeking a Technical Account Manager to drive pre-sales and customer solutioning. You will partner with Account Executives, Product, and Engineering to scope technical solutions that align with customer needs and drive Spreedly’s growth.

This customer-facing role focuses on translating requirements into actionable proposals, building reusable demo environments, and shaping go-to-market templates.

Qualifications

• 3+ years in Solutions Engineering, Sales Engineering, or Technical Account Manager roles within a B2B SaaS or fintech environment.
• Strong ability to translate customer needs into technical proposals and architectures.
• Willingness to travel within the United States.

Responsibilities

• Lead technical discovery sessions with prospects and customers to identify needs and align use cases to Spreedly’s capabilities
• Deliver compelling demos, architecture diagrams, and documentation that support sales conversations and technical evaluation
• Translate business and technical requirements into actionable solution proposals and implementation plans that support scalability and reuse
• Develop and maintain reusable demo environments, solution artifacts, and objection handling templates
• Work with Product and Engineering teams to provide prospect feedback and ensure solution feasibility
• Partner with Customer Success and Support teams to ensure smooth implementation handoffs
• Serve as a technical expert in RFPs, security reviews, and compliance questionnaires
• Educate internal teams on platform capabilities, integration patterns, and sales enablement materials

Skills

Pre-sales

Demo & architecture

Customer collaboration

Job description

Spreedly in Durham, NC is seeking a Technical Account Manager to drive pre-sales and customer solutioning. You will partner with Account Executives, Product, and Engineering to scope technical solutions that align with customer needs and drive Spreedly’s growth.

This customer-facing role focuses on translating requirements into actionable proposals, building reusable demo environments, and shaping go-to-market templates.