Remote Technical Account Manager - Optimization Solutions

Gurobi Optimization; United States; Remote; USD 90,000 - 120,000; Full time

Job summary

Gurobi Optimization seeks a passionate Technical Account Manager to guide customers in integrating mathematical optimization technologies. This role involves collaborating closely with sales, overseeing technical discussions to maximize value while leveraging expertise in implementation and scalability. Ideal candidates should have 3-5 years of experience, a master's degree in relevant fields, and strong communication skills in English. Join a culture that values teamwork, quality, and innovation in a supporting environment.

Qualifications

• 3-5 years of professional experience in optimization systems and/or data science.
• Strong proficiency in written and spoken English; additional languages are a plus.
• Basic understanding of IT, software engineering, and web technologies.

Responsibilities

• Engage with customers to provide technical recommendations on implementation.
• Lead workshops, trainings, and demonstrations.
• Collaborate with internal teams to enhance technical processes and tools.
• Drive customer success through effective communication.

Skills

Communication skills

Problem-solving mindset

Proficiency in programming languages

Emotional intelligence

Attention to detail

Education

Master's degree in operations research, computer science, engineering, or mathematics

Tools

Salesforce

Microsoft 365 products

Gurobi API languages (C, C++, Java, Python, C#, or VB.NET)

Job description

Gurobi Optimization seeks a passionate Technical Account Manager to guide customers in integrating mathematical optimization technologies. This role involves collaborating closely with sales, overseeing technical discussions to maximize value while leveraging expertise in implementation and scalability. Ideal candidates should have 3-5 years of experience, a master's degree in relevant fields, and strong communication skills in English. Join a culture that values teamwork, quality, and innovation in a supporting environment.