Remote Technical Account Manager—Kubernetes & Cloud

Cast AI; Oregon City (OR); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

401(k) retirement plan with company 6%

UnitedHealthcare plans (medical,Dental

Equity options

Learning budget

Team-building budget

Equipment budget

Remote-first global environment

Job summary

Cast AI is seeking a Technical Account Manager to serve as the technical leader and trusted advisor for assigned accounts in enterprise Kubernetes environments. You will manage complexity across environments and build long-term relationships that drive real outcomes.

This is a high-impact role in a fast-growing company where your work is visible from day one. In this role you will lead technical onboarding, orchestrate resources, and collaborate with DevOps/SRE teams.

Qualifications

• 2–3 years hands-on Kubernetes experience.
• CKAD and/or CKA certification is a strong advantage.
• 3+ years cloud computing with AWS, Azure, or GCP.
• Strong problem-solving and technical acumen.
• Excellent written and verbal communication.
• Bachelor's or Master's in CS, Engineering, or related field.

Responsibilities

• Technical Leadership – Be the trusted technical advisor and first point of escalation for your customers, orchestrating resources to drive customer delight
• Customer Onboarding – Lead technical onboarding, ensuring all clusters are connected to Cast AI within 90 days, working closely with DevOps engineers and SREs
• Renewals & Growth – Drive renewals and account expansion in partnership with Account Managers through continuous, proactive value delivery
• FinOps Business Reviews – Lead monthly and quarterly business reviews (remote and in-person), showcasing cost savings, automation wins, and new product capabilities

Skills

Kubernetes

CKAD/CKA

Cloud platforms (AWS/Azure/GCP)

Problem-solving

Communication skills

BS/MS in CS/Engineering

Education

BS/MS in Computer Science/Engineering

Job description

Cast AI is seeking a Technical Account Manager to serve as the technical leader and trusted advisor for assigned accounts in enterprise Kubernetes environments. You will manage complexity across environments and build long-term relationships that drive real outcomes.

This is a high-impact role in a fast-growing company where your work is visible from day one. In this role you will lead technical onboarding, orchestrate resources, and collaborate with DevOps/SRE teams.