Remote Technical Account Manager – Cybersecurity Solutions

NetEnrich, Inc.; California, Northern (MO, KY); Hybrid; USD 100,000 - 150,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Disability insurance

Life insurance

15 PTO days

10 paid holidays

Bonus/commission plans

Equity awards

Job summary

Netenrich, Inc. seeks a Technical Account Manager (TAM) to bridge cybersecurity expertise with client relationships. You will work closely with customers, translating security objectives into actionable technical plans and guiding deployment and optimization of security platforms.

Ideal candidates have 3–7 years in TAM/cybersecurity, deep MDR knowledge, and hands-on SIEM/EDR/XDR and firewall experience. Remote and on-site options exist within the US, reporting to the Director of Technical

Qualifications

• 3–7 años de experiencia en gestión técnica de cuentas, ciberseguridad o soporte técnico en ciberseguridad.
• Experiencia desarrollando informes de concienciación situacional sobre amenazas y brechas.
• Conocimiento profundo de MDR, detección de amenazas, respuesta a incidentes y marcos MITRE ATT&CK, NIST o ISO 27001.
• Experiencia práctica con herramientas como SIEM, EDR, XDR y gestión de firewalls.
• Conocimientos de SentinelOne, CrowdStrike, Splunk y Chronicle; PAN, Fortinet, Zscaler y Netskope.

Responsibilities

• Servir como recurso técnico para clientes MDR estratégicos.
• Traducir objetivos de seguridad del cliente en soluciones y planes de acción.
• Guiar la implementación, configuración y optimización de plataformas cibernéticas.
• Dirigir y ampliar el uso de herramientas para mitigar riesgos.
• Establecer relaciones de confianza con equipos y partes interesadas técnicas.

Skills

Technical Account Management

Cybersecurity

Client relations

Incident management

Threat intelligence

SIEM

EDR

XDR

Firewall management

SentinelOne

CrowdStrike

Splunk

Chronicle

Palo Alto Networks (PAN)

Fortinet

Zscaler

Netskope

Tools

Chronicle

Splunk

SentinelOne

CrowdStrike

Job description

Netenrich, Inc. seeks a Technical Account Manager (TAM) to bridge cybersecurity expertise with client relationships. You will work closely with customers, translating security objectives into actionable technical plans and guiding deployment and optimization of security platforms.

Ideal candidates have 3–7 years in TAM/cybersecurity, deep MDR knowledge, and hands-on SIEM/EDR/XDR and firewall experience. Remote and on-site options exist within the US, reporting to the Director of Technical