Remote Technical Account Manager, API Partnerships

Mosaec; San Diego (CA); Hybrid; USD 60,000 - 80,000; Full time

Job summary

Shout About Us, a remote-first API-first review infrastructure company, is seeking a Technical Account Manager to own and grow a portfolio of strategic API‑partner accounts. You will guide technical evaluations, implementation, and ongoing support, collaborating with engineering to ensure successful integrations and improved developer experiences.

You will work with founders and product teams to expand usage, write documentation, and help shape integration playbooks while staying aligned with

Qualifications

• 4+ years in a customer-facing technical role or equivalent at an API-first or dev-tools company.
• Strong practical understanding of REST APIs, HTTP, JSON, authentication, webhooks, pagination, and rate limits.
• Comfort using Postman or curl, reading logs, and writing or adapting small code examples in a language such as JavaScript or Python.
• Experience driving adoption inside complex orgs and startup environments.

Responsibilities

• Own a portfolio of 10-15 strategic accounts and be the primary technical contact for API partners.
• Support technical evaluations by joining calls, demonstrating API capabilities, and outlining integration plans.
• Lead partner implementations from requirements through launch and testing.
• Troubleshoot requests, logs, and authentication issues before escalating to engineering.
• Collaborate with engineering to provide clear reproduction steps and customer impact.

Skills

REST APIs

HTTP

JSON

Authentication

Webhooks

Postman

curl

JavaScript

Python

English proficiency

Startup experience

Owns initiatives

Tools

Postman

curl

Job description

Shout About Us, a remote-first API-first review infrastructure company, is seeking a Technical Account Manager to own and grow a portfolio of strategic API‑partner accounts. You will guide technical evaluations, implementation, and ongoing support, collaborating with engineering to ensure successful integrations and improved developer experiences.

You will work with founders and product teams to expand usage, write documentation, and help shape integration playbooks while staying aligned with