Remote Tech Solutions Specialist — Process & Workflow

Sheridan; Hanover (York County); Hybrid; USD 70,000 - 90,000; Full time

Benefits offered by this job

Paid time off and holidays

Referral bonuses

Employee discounts

Ongoing professional development and培训

Job summary

Sheridan is seeking a Technology Solutions Specialist to lead process improvement and technology initiatives across Sheridan's print and publishing services. You will partner with Sales, Account Management, Operations, and customers to evaluate workflows, drive technology changes, and own projects from concept to delivery.

You will join a collaborative technology team at the center of Sheridan's strategic initiatives, modernizing technology and workflows for a growing, established print

Qualifications

• Bachelor’s degree in IT/CS/Publishing/Graphic Arts/Printing.
• 5+ years of technology experience in requirements definition, software development, and business solutions.
• Demonstrated initiative and follow-through with minimal oversight.
• Excellent written and verbal communication skills.
• Strong collaboration skills in a fast-paced, team-oriented environment.
• Authorized to work in the US without sponsorship.

Responsibilities

• Serve as a technical resource to Sales, Account Management, Finance, and Operations.
• Provide technology expertise for print and electronic publishing services systems, processes, and solutions.
• Troubleshoot, support, and maintain Sheridan's software, workflows, and systems.
• Collaborate with Sheridan stakeholders and customers to create and optimize business solutions.
• Audit existing production and publishing workflows to define, recommend, and deliver improvements.
• Lead or manage projects using established project management tools and processes.
• Support Sales by leading technology demonstrations and discussions.
• Assist in training Sheridan personnel and customers on technology-driven workflows.

Skills

Communication

Team collaboration

Problem solving

Stakeholder management

Education

Bachelor’s degree in Information Technology, Computer Science, Publishing, Graphic Arts, or Printing

Job description

Sheridan is seeking a Technology Solutions Specialist to lead process improvement and technology initiatives across Sheridan's print and publishing services. You will partner with Sales, Account Management, Operations, and customers to evaluate workflows, drive technology changes, and own projects from concept to delivery.

You will join a collaborative technology team at the center of Sheridan's strategic initiatives, modernizing technology and workflows for a growing, established print